Experience

Chester County Health Department

• Government Administration
• 1 - 100 Employee

• Bilingual Customer Service Representative

  • Dec 2020 - Present

  - Demonstrating excellent customer service while processing patient registration for individuals attending public health response sites. - Providing clients with educational and informational materials related to public health operations and the services being provided. - Providing logistical support around supply readiness, transportation, inventorying, and distribution - Greeting people as they enter the site. Ensure that they have a mask or face covering on. - Demonstrating excellent customer service while processing patient registration for individuals attending public health response sites. - Providing clients with educational and informational materials related to public health operations and the services being provided. - Providing logistical support around supply readiness, transportation, inventorying, and distribution - Greeting people as they enter the site. Ensure that they have a mask or face covering on.



Stony Brook University

• United States
• Higher Education
• 700 & Above Employee

• Office of Financial Aid Clerical Assistant

  • Jan 2017 - May 2020

  - Worked in the reception area greeting students and determined to whom and when they can speak with the Financial Aid Counselors’ - Purchased and maintained office supply inventories, always adhering to budgeting requirements - Trained and supervised 4 other clerical assistants ensuring that they pay explicit attention to office policies and minute details - Maintained utmost discretion when dealing with sensitive information - Worked in the reception area greeting students and determined to whom and when they can speak with the Financial Aid Counselors’ - Purchased and maintained office supply inventories, always adhering to budgeting requirements - Trained and supervised 4 other clerical assistants ensuring that they pay explicit attention to office policies and minute details - Maintained utmost discretion when dealing with sensitive information



Equitable

• United States
• Financial Services
• 700 & Above Employee

• Student Intern

  • Jan 2020 - Apr 2020

  - Aided Marketing Department in creating prospective client lists using excel and an online data provider - Diligently took notes that were used to create personalized directories/profiles - Detailed potential optimal future monetary growth for current and prospective clients for their retirement - Designed portfolios that were filled with client specific figures and diagrams with suggested investment strategies that were used to present to clients - Aided Marketing Department in creating prospective client lists using excel and an online data provider - Diligently took notes that were used to create personalized directories/profiles - Detailed potential optimal future monetary growth for current and prospective clients for their retirement - Designed portfolios that were filled with client specific figures and diagrams with suggested investment strategies that were used to present to clients



Educational Opportunity Program (EOP)

• United States
• Higher Education
• 1 - 100 Employee

• Teaching Assistant

  • Jul 2017 - Aug 2018

  - Maintained a positive attitude in unconventional work setting - Succeeded in helping at-risk students raise their math college entrance scores by an average of 30% - Collaborated with Pre-Calculus Professor to develop to develop a curriculum and practice exams - Helped ease the transition and mentored several Pre-Freshman as they move into their college careers - Maintained a positive attitude in unconventional work setting - Succeeded in helping at-risk students raise their math college entrance scores by an average of 30% - Collaborated with Pre-Calculus Professor to develop to develop a curriculum and practice exams - Helped ease the transition and mentored several Pre-Freshman as they move into their college careers