Anam Mahmood

Operations Excellence Manager at Gutech International LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Lahore District, Punjab, Pakistan, PK

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Experience

    • United States
    • Outsourcing/Offshoring
    • 1 - 100 Employee
    • Operations Excellence Manager
      • May 2023 - Present

      Forney, Texas, United States -Operational Planning: Develop and implement operational strategies, policies, and procedures to optimize the efficiency, productivity, and overall performance of the organization. -Team Management: Supervise and lead a team of operational staff, providing guidance, training, and support to ensure smooth operations and achieve departmental goals. -Process Improvement: Identify areas for process improvement and implement changes to enhance operational effectiveness and streamline… Show more -Operational Planning: Develop and implement operational strategies, policies, and procedures to optimize the efficiency, productivity, and overall performance of the organization. -Team Management: Supervise and lead a team of operational staff, providing guidance, training, and support to ensure smooth operations and achieve departmental goals. -Process Improvement: Identify areas for process improvement and implement changes to enhance operational effectiveness and streamline workflows. -Resource Allocation: Manage and allocate resources effectively, including budgeting, staffing, equipment, and materials, to meet operational requirements. -Performance Monitoring: Establish performance metrics and key performance indicators (KPIs) to measure and evaluate operational performance. Regularly monitor and analyze data to identify trends and areas for improvement. -Stakeholder Collaboration: Collaborate with internal departments and external partners to coordinate operations, resolve issues, and ensure alignment with organizational objectives. -Quality Assurance: Implement quality control measures to maintain high standards of product/service delivery and customer satisfaction. -Risk Management: Identify potential risks and develop contingency plans to mitigate operational disruptions. Ensure compliance with relevant regulations and safety protocols. Reporting and Documentation: Prepare and present regular reports, metrics, and analysis to senior management, highlighting operational performance, challenges, and opportunities. -Continuous Improvement: Stay informed about industry trends, best practices, and emerging technologies related to operations management. Identify opportunities for innovation and lead initiatives to drive continuous improvement.

    • Assistant Operations Manager
      • Nov 2022 - May 2023

      Forney, Texas, United States • Supervising and Managing Operations: Supervising and managing the work of operations staff, ensuring that tasks are completed on time, and addressing any issues that arise. • Compliance with Policies and Procedures: Staying up-to-date on changes in regulations and industry standards, and making sure that all operations are in line with these standards. • Developing and Implementing Processes: Identifying areas for improvement, developing new processes, and ensuring that they are… Show more • Supervising and Managing Operations: Supervising and managing the work of operations staff, ensuring that tasks are completed on time, and addressing any issues that arise. • Compliance with Policies and Procedures: Staying up-to-date on changes in regulations and industry standards, and making sure that all operations are in line with these standards. • Developing and Implementing Processes: Identifying areas for improvement, developing new processes, and ensuring that they are effectively implemented and followed. • Employee Management and Training: Setting performance goals, providing feedback and coaching, and ensuring that employees have the resources and support they need to perform their jobs effectively. • Analyzing Key Performance Metrics: Analyzing data such as working metrics, client satisfaction levels, and resource utilization. • Collaborating with Other Departments: Working closely with other departments to ensure that their goals and objectives are met and that operations support the company's overall mission. • Resolving Operational Issues: Analyzing problems, developing solutions, and working with other departments to implement those solutions. • Budget Management: Developing and tracking operational expenses, ensuring that resources are used effectively, and making adjustments as needed. • Communication with Stakeholders: Regularly update stakeholders on the status of operations, addressing any concerns or questions, and ensuring that stakeholders are informed and engaged. • Continuous Improvement: Staying up-to-date on industry trends, seeking out new technologies and methods, and continuously evaluating and adjusting operations to ensure that they are efficient, effective, and meet the organization's needs.

    • Search Engine Optimization Team Lead
      • Oct 2022 - Nov 2022

      Forney, Texas, United States • Keyword research: Identifying keywords and phrases that potential customers are searching for, and incorporating those keywords into the website's content. • On-page optimization: Improving the website's content, structure, and tags to make it more attractive to search engines and easier for users to navigate. • Link building: Securing links from other high-quality websites to improve the website's authority and visibility on search engines. • Tracking and analyzing data: Using tools… Show more • Keyword research: Identifying keywords and phrases that potential customers are searching for, and incorporating those keywords into the website's content. • On-page optimization: Improving the website's content, structure, and tags to make it more attractive to search engines and easier for users to navigate. • Link building: Securing links from other high-quality websites to improve the website's authority and visibility on search engines. • Tracking and analyzing data: Using tools like Google Analytics and Google Search Console to track the website's performance and identify areas for improvement. • Staying up-to-date with best practices: Keeping up-to-date with changes in search engine algorithms, best practices, and industry trends. • Reporting and communication: Communicating with clients and stakeholders about the website's performance and progress, and presenting regular reports on the results of SEO efforts. • Collaboration: Collaborating with other teams and departments, such as content creators, developers, and designers, to ensure that the website's SEO efforts are aligned with overall marketing goals and strategies. • Competitive analysis: Analyzing the website's competitors to identify areas where it can improve its ranking and visibility on search engines.

    • Digital Marketing Associate
      • Sep 2022 - Oct 2022

      Forney, Texas, United States • Assisting in the creation of digital marketing campaigns: This may include writing copy for email newsletters, and social media posts. • Conducting market research: Conducting research to gather data on consumer behavior, market trends, and competitor activity. • Supporting social media management: Assisting with the creation of social media content, scheduling, and publishing posts, and monitoring engagement on social media platforms. • Creating and managing email marketing… Show more • Assisting in the creation of digital marketing campaigns: This may include writing copy for email newsletters, and social media posts. • Conducting market research: Conducting research to gather data on consumer behavior, market trends, and competitor activity. • Supporting social media management: Assisting with the creation of social media content, scheduling, and publishing posts, and monitoring engagement on social media platforms. • Creating and managing email marketing campaigns: Assisting with the creation and execution of email marketing campaigns, including writing copy, and analyzing campaign performance. • Website management: Assisting with updating and maintaining the organization's website, including adding new content and fixing technical issues. • Tracking and analyzing data: Assisting with the tracking and analysis of digital marketing data, including website traffic, social media engagement, and campaign results. • Collaborating with cross-functional teams: Working closely with other teams and departments, such as content creation, design, and product development, to ensure that digital marketing efforts are aligned with overall business goals and strategies. • Learning and staying up-to-date with digital marketing best practices: Staying informed of industry trends, best practices, and new technologies to continuously improve digital marketing efforts. • Participating in team meetings and presentations: Attending team meetings, presentations, and training sessions to learn from experienced professionals and contribute to the overall success of the digital marketing team.

    • Writer, Editor, Proofreader & On-page SEO Analyst
      • Apr 2022 - Aug 2023

      United States • Conducting keyword research to identify target keywords to optimize content for search engines. • Writing and editing high-quality, engaging, and informative content that is optimized for search engines, using the target keywords. • Ensuring that all content is original, well-researched, and adheres to the company's tone and style guidelines. • Ensuring that all content is optimized for readability and user experience, including using headings, subheadings, and bullet points. •… Show more • Conducting keyword research to identify target keywords to optimize content for search engines. • Writing and editing high-quality, engaging, and informative content that is optimized for search engines, using the target keywords. • Ensuring that all content is original, well-researched, and adheres to the company's tone and style guidelines. • Ensuring that all content is optimized for readability and user experience, including using headings, subheadings, and bullet points. • Incorporating meta descriptions, alt tags, and other meta elements to improve search engine visibility. • Collaborating with designers and developers to ensure that website content is visually appealing and properly formatted. • Monitoring and reporting on the performance of content and making recommendations for improvements. • Staying up-to-date with search engine algorithms, SEO best practices, and industry trends. • Collaborating with other teams, such as marketing, to ensure that content aligns with overall business goals and strategies. Show less

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • SEO Behavioral Health Writer & Content Marketer
      • May 2021 - Mar 2022

      Houston, Texas, United States SEO Behavioral Health Writer: • Researching and analyzing target keywords related to behavioral health to optimize content for search engines. • Developing high-quality, informative, and engaging content on topics such as addiction, substance abuse, mental health, and related issues. • Incorporating relevant keywords and phrases into content to improve search engine visibility and rankings. • Optimizing content for readability and user experience, including the use of headings… Show more SEO Behavioral Health Writer: • Researching and analyzing target keywords related to behavioral health to optimize content for search engines. • Developing high-quality, informative, and engaging content on topics such as addiction, substance abuse, mental health, and related issues. • Incorporating relevant keywords and phrases into content to improve search engine visibility and rankings. • Optimizing content for readability and user experience, including the use of headings, subheadings, images, and other multimedia elements. • Writing compelling headlines and meta descriptions to attract clicks and drive traffic to the website. • Staying up-to-date with the latest behavioral health trends, research, and best practices to ensure content is accurate and relevant. • Ensuring that all content is written in a compassionate and supportive tone to create a safe and welcoming environment for users seeking information and support. • Collaborating with behavioral health experts and professionals to ensure content is medically accurate and in line with best practices. Content Marketer: • Developing and implementing content marketing strategies to support the promotion and awareness of a company's products and services. • Creating engaging and educational content, including blog posts, infographics, videos, and social media posts, to attract and retain target audiences. • Collaborating with cross-functional teams to ensure that content aligns with overall marketing goals and objectives. • Conducting market research to understand target audience preferences and behaviors and using insights to inform content development. • Measuring and analyzing the performance of content to inform future strategies and improve results. • Staying up-to-date with the latest content marketing trends and technologies and applying best practices to campaigns. • Managing content calendars and schedules to ensure timely delivery of high-quality content. Show less

    • SEO Mental Health Writer & Editor
      • Jan 2021 - May 2021

      Lahore, Punjab, Pakistan • Researching and analyzing target keywords related to mental health and well-being to optimize content for search engines. • Developing high-quality, informative, and engaging content on topics such as stress management, anxiety, depression, and other mental health issues. • Incorporating relevant keywords and phrases into content to improve search engine visibility and rankings. • Optimizing content for readability and user experience, including the use of headings, subheadings… Show more • Researching and analyzing target keywords related to mental health and well-being to optimize content for search engines. • Developing high-quality, informative, and engaging content on topics such as stress management, anxiety, depression, and other mental health issues. • Incorporating relevant keywords and phrases into content to improve search engine visibility and rankings. • Optimizing content for readability and user experience, including the use of headings, subheadings, images, and other multimedia elements. • Writing compelling headlines and meta descriptions to attract clicks and drive traffic to the website. • Staying up-to-date with the latest mental health trends, research, and best practices to ensure content is accurate and relevant. • Ensuring that all content is written in a compassionate and supportive tone to create a safe and welcoming environment for users seeking information and support. Show less

    • Medical Information Writer | Editor
      • Aug 2020 - Jan 2021

      Lahore, Punjab, Pakistan • Researching and compiling information about medical products, treatments, and diseases. • Writing and editing medical content for a variety of formats, including brochures, scientific papers, articles, and online resources. • Creating and updating patient information educational materials, and other resources to help patients understand their conditions and treatment options. • Staying up-to-date with developments in the medical field and incorporating new information into written… Show more • Researching and compiling information about medical products, treatments, and diseases. • Writing and editing medical content for a variety of formats, including brochures, scientific papers, articles, and online resources. • Creating and updating patient information educational materials, and other resources to help patients understand their conditions and treatment options. • Staying up-to-date with developments in the medical field and incorporating new information into written materials as needed. • Supporting the development of new medical products and therapies by creating and reviewing product-specific information and educational materials. Show less

    • Pakistan
    • Online Media
    • 1 - 100 Employee
    • Blog Contributor | Guest Post Writer
      • Aug 2017 - Aug 2020

      Lahore, Pakistan • Researching and identifying relevant websites and blogs to target for guest posting opportunities. • Creating high-quality, original, and engaging content that aligns with the target website's audience and topic focus. • Optimizing the content for search engines (SEO) by incorporating keywords, meta descriptions, and other relevant tags. • Ensuring that the content adheres to the target website's guidelines for guest posts, including length, format, tone, and style. • Building… Show more • Researching and identifying relevant websites and blogs to target for guest posting opportunities. • Creating high-quality, original, and engaging content that aligns with the target website's audience and topic focus. • Optimizing the content for search engines (SEO) by incorporating keywords, meta descriptions, and other relevant tags. • Ensuring that the content adheres to the target website's guidelines for guest posts, including length, format, tone, and style. • Building relationships with the target website's editor or owner to increase the chances of getting your guest post accepted and published. • Monitoring and tracking the performance of published guest posts to measure their impact and effectiveness. • Promoting the guest post through social media and other channels to drive traffic and engagement. • Continuously monitoring industry trends and staying up-to-date with current events and topics to ensure that the content remains relevant and valuable. • Being flexible and adaptable, able to adjust to the needs and demands of different websites and blogs. • Maintaining a professional and ethical approach to guest posting, avoiding plagiarism, and being transparent about sponsored or paid content. Show less

    • Pakistan
    • Pharmaceutical Manufacturing
    • 1 - 100 Employee
    • Lead Production Pharmacist (Powder Section)
      • Dec 2019 - Mar 2020

      Lahore, Pakistan • Quality control: Responsible for ensuring that all pharmaceutical products are manufactured to the highest standards of quality and safety. This includes conducting regular quality control tests and checks to ensure that products meet the required standards. • Regulatory compliance: Stay up-to-date with all relevant laws, regulations, and guidelines for the pharmaceutical industry, and ensure that the manufacturing process is in compliance with these standards. • Production management:… Show more • Quality control: Responsible for ensuring that all pharmaceutical products are manufactured to the highest standards of quality and safety. This includes conducting regular quality control tests and checks to ensure that products meet the required standards. • Regulatory compliance: Stay up-to-date with all relevant laws, regulations, and guidelines for the pharmaceutical industry, and ensure that the manufacturing process is in compliance with these standards. • Production management: Responsible for overseeing the day-to-day operations of the production process, including scheduling, resource allocation, and inventory management. • Documentation and record-keeping: Keep detailed records of all aspects of the production process, including raw materials, finished products, and any quality control tests and results. • Process improvement: Seek out ways to improve the production process, reduce costs, and increase efficiency while maintaining the highest standards of quality and safety. • Training and development: Responsible for training and mentoring new production staff, as well as overseeing the professional development of existing staff. • Risk assessment and management: Assess and manage the risks associated with the production process, including the potential for contamination, cross-contamination, or other safety hazards. Show less

    • Pakistan
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Quality Control Analyst
      • Jul 2019 - Aug 2019

      Lahore, Pakistan • Assisting with the development and implementation of quality control processes and procedures. • Conducting inspections and tests on raw materials, products in process, and finished goods to ensure they meet established quality standards. • Documenting inspection results and any deviations from quality standards. • Working with production and engineering teams to identify and resolve quality-related issues. • Performing data analysis to identify trends and areas for improvement in… Show more • Assisting with the development and implementation of quality control processes and procedures. • Conducting inspections and tests on raw materials, products in process, and finished goods to ensure they meet established quality standards. • Documenting inspection results and any deviations from quality standards. • Working with production and engineering teams to identify and resolve quality-related issues. • Performing data analysis to identify trends and areas for improvement in the quality control process. • Assisting with the development and maintenance of quality control documentation, such as inspection procedures, inspection checklists, and quality records. • Participating in training and development opportunities to expand your knowledge of quality control principles and techniques. • Supporting the quality control team in continuous improvement initiatives and projects. • Keeping up-to-date with industry developments and advancements in quality control methodologies. • Performing any other duties as assigned by the Quality Control Manager or other members of the quality control team. Show less

    • Hospitals and Health Care
    • 700 & Above Employee
    • Hospital Pharmacist
      • Aug 2018 - Sep 2018

      Lahore, Pakistan • Assisting in dispensing and distributing medications to patients in accordance with physician orders and established protocols. • Checking for drug interactions, allergies, and other contraindications to ensure patient safety. • Collaborating with healthcare providers to resolve drug-related problems and to optimize patient outcomes. • Maintaining accurate and up-to-date patient medication records. • Assisting in the preparation and dispensing of intravenous admixtures, total… Show more • Assisting in dispensing and distributing medications to patients in accordance with physician orders and established protocols. • Checking for drug interactions, allergies, and other contraindications to ensure patient safety. • Collaborating with healthcare providers to resolve drug-related problems and to optimize patient outcomes. • Maintaining accurate and up-to-date patient medication records. • Assisting in the preparation and dispensing of intravenous admixtures, total parenteral nutrition, and other specialized medications. • Assisting in monitoring drug therapy for effectiveness and adverse reactions, and communicating any relevant information to healthcare providers. • Participating in the development and implementation of drug use policies and procedures. • Maintaining current knowledge of new drugs, drug interactions, and dosage forms. • Providing drug information and education to patients, families, and healthcare providers. • Participating in interdisciplinary teams and providing input on drug therapy recommendations. • Assisting in the management of drug inventory and ordering of medications and supplies. • Performing any other duties as assigned by the Hospital Pharmacist or other members of the pharmacy team. Show less

    • Retail Pharmacist
      • Aug 2017 - Aug 2017

      Lahore, Pakistan -Monitor patient’s prescriptions, register maintenance of category drugs, inventory maintenance, patient counseling, and dispensing of medicines

Education

  • Lahore College for Women University
    Master of Philosophy - MPhil, Pharmacology
    2021 - 2023
  • University Of Central Punjab
    Doctor of Pharmacy - PharmD, Medicine
    2014 - 2019

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