Experience

SAS POWER INDUSTRIES FZE

• United Arab Emirates
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Co-ordinator Aftersales & Services

  • Mar 2023 - Present

  • Promptly receive and acknowledge customer inquiries and utilize pricing guidelines and systems to generate accurate quotations based on the customer’s specific needs.• Maintain open and transparent communication with customers throughout the quotation process and follow up with customer to proceed with the offer.• Liaise with the supplier, store department or procurement team to verify the price and availability of the requested products or services.• Keep detailed records of all customer inquiries, quotations, and ensure that documentation is accurate and up to date for future reference and audit purposes.• Coordinate with the service team by managing site schedules, monitoring NCAR including deliveries, collections, and warranty claims.• Respond to customers complaints and give after-sales support when requested. Show less

• HSE Safety Officer

  • Nov 2022 - Present

  • Investigate accidents, incidents, and near-miss events to determine their causes and recommend preventive measures. Maintain accurate records related to safety incidents, training, inspections, and other relevant HSE activities.• Provide HSE Safety Induction to all employee, visitors, and other relevant parties. Ensure that all are aware of safety procedures and understand their responsibilities.• Manage and track the use, storage, and disposal of hazardous materials and waste. • Ensure that appropriate PPE is available, and employees are trained in its proper use. Show less

• Digital Marketing Creator

  • Oct 2022 - Present

  • Develop and execute a social media content strategy aligned with the company’s branding and marketing goals.• Manages social media official accounts (e.g., LinkedIn, Facebook, YouTube, Instagram, Website) by posting updates, responding to comments, and engaging with the audience.• Create and manages company presentation, organize promotional material or events and continuously seek opportunities to enhance the company’s digital marketing strategies.

• HR Administrative Assistant cum Receptionist

  • Mar 2017 - Apr 2023

  • Provide front desk reception duties for the office which includes handling of all phone calls, messages and outgoing information such as mail and company.• Receive, sort and distribute daily mail/deliveries and manage office supplies stock and place orders.• Keeping the reception area and the conference room neat and tidy at all times and setup/coordinate meetings and conferences.• Arrange couriers, travel and accommodations, visa/passport/emirates id/license renewal and employees medical.• Keep updated records of employee’s attendance and projects in a daily basis.• Managing and maintaining employee’s leave in/out schedule.• Provide administrative support services to all departments as requested, such as preparing compliance and employee’s evaluation report, monitoring NCAR and follow up payments with the clients/customer.• Perform filing of documents emanating from the Administration Officer and perform other clerical works such as photocopying, scanning and faxing.• Record all outgoing calls and incoming calls on a permanent register.• Preparing customs exit/entry certificate required for export shipments and preparing re-export refund application for full export.• Responsible for arranging import/export shipment and organize other transportation activities.• Timekeeper, maintain an accurate track of hours worked for payroll purposes. Show less



OILZONE MIDDLE EAST LLC

• Logistics Assistant cum Accounts Assistant

  • Jun 2015 - Sep 2016

  • Coordinating and negotiating with shipping lines / forwarders / transporters agent for best freight rates as per the requirement of the loading schedule. • Overlook the shipping and logistics activities in the department and inform all concerned departments for the loading schedule. • Responsible for reviewing bills, invoices, packing list and other documents required for the shipment. • Create invoice and packing lists and update shipment information and help the team to get the documents on time. • Handling daily payments collections from the customer and ensure all payments are processed on time. • Organize files both manually and electronically. • Maintain communication with warehouse staff to ensure proper working order. • Responsible for checking free time with the forwarders/shipping lines for export shipments and getting shipment in RAK factory on time to avoid the demurrage. • Preparing weekly and monthly Financial and Sales Report. Show less



Faibros Investment FZE

• Administrative Secretary cum Public Relation Officer

  • Aug 2013 - Jul 2015

  • Attending to phone calls, messages, outgoing information such as mail and company information and setup, coordinate meetings and conferences. • In charge in recruiting, screening and training job applicant as well as conducting orientation for newly hired employees. • Responsible in preparing weekly reports such as petty cash, purchases and other expenses. • Preparing advertisements and notices for vacant positions. • Process employee’s visa, company car registration, company licenses registration and do all the official PRO work that is representing the company. • Manages manager’s confidential documents and contents act as a custodian of those documents and records. • Responsible for proper maintenance of all property files • Showing apartments and studio flat units to prospective clients. • Establishes, maintains and updates files, databases, departmental records and other related documents. Show less