Scrum Máster / Agile Project Manager

• Okt. 2021 - –Heute

Project Delivery Manager

• Jan. 2021 - Nov. 2021

Agile Project Manager / Scrum Master

• Jan. 2019 - 2020

Provided business value to the customers and relevant stakeholders. Backlog management and iteration planning. Managed up to 8 mid-sized projects with budgets ~200k-500k. Provided business value to the customers and relevant stakeholders. Backlog management and iteration planning. Managed up to 8 mid-sized projects with budgets ~200k-500k.

IT Project Manager

• Dez. 2011 - März 2018

Drive PMO Structure: Develop and oversee IT project plansEstablish detailed project plans and metrics, work plans, schedules, resource plans and status reports, develop risk mitigation plans. Ensure on time and on budget IT deployments to new sites, IT reconfigurations and other reporting reconfigurations. Report milestones to executive leadership and relevant stakeholders.

Sr. IT Mobile Services Customer Support Specialist

• Dez. 2011 - Juni 2015

Transformed customers’ needs into operational technology requests and ensured correct customer usage of technology supplies.

Worldwide Channel Marketing Project Coordinator

• Mai 2016 - Aug. 2017

Channel marketing project coordinator.Support Industry events sponsorship planning for 3 regional events, to ensure the overall success of both planning and execution of the sponsorships. Support end to end planning and execution of Marketing Partner Advisory activities, with HPE’s top strategic partners to obtain insights and feedback on our marketing programs to refine our channel marketing strategy and ultimately drive demand. Build ad-hoc reporting to drive best channel marketing performance. - Evolution of data analysis.Design communications – Newsletter, planning decks, informative decks.Drive PMO StructureTransition into digital - evolution into digital marketing

Account manager- Inside Sales

• Juni 2015 - Mai 2016

Managing customer orders throughout the supply chain to accomplish service goals in accordance to company policy.Ensure product is ordered and shipped from correct manufacturing plant and warehouse location.Interpret customers needs through their respective OPORs and forecasts and develop the necessary adjustments within the company.NPI transformationInventory reconciliation on items to ensure order attainment and product is shipped in date rotation.Ensure "one call" resolution to customer inquiries.Maintain high customer service standards, even during high-pressure situations.Build sustainable relationships and trust with customer accounts through open and interactive communicationInterpret customer needs, recognize symptoms and causes, and collaboratively develop solutions.Logistic inbound/outbound process.

Donor Attention and Stewardship (Inside Sales)

• Juli 2009 - Dez. 2010

Donor Data Management and stewardship. I managed Public Relations and Lobbying with strategic associates. I tracked and updated all Donor Critical Information. I cultivated and maintained relationships with donors by coordinating all efforts in reference to donor attention and stewardship. I coordinated all social responsibility campaigns for Corporativa de Fundaciones and strategic associates. I planned and operated events according to internal policies especially in reference to board development.I procured all of the departments administrative needs (checks, documents, etc). I researched, analyzed and applied for different fundraising grants to ensure the accomplishment of Corporativa de Fundaciones' programs. I evaluated the fundraising strategies by monthly and quarterly reports.

International Planner-Buyer

• Nov. 2007 - Nov. 2008

I represented the company with suppliers; I dealt with shipments and material management in general. My principal duty was to ensure the material will be under scheduled time. I handled and organized meetings. I planned the schedule for the material shipments. I dealt with errands and office work. I worked as a part of the purchasing team. I engaged in several conferences with suppliers and negotiated better and faster deals. I represented the company with suppliers; I dealt with shipments and material management in general. My principal duty was to ensure the material will be under scheduled time. I handled and organized meetings. I planned the schedule for the material shipments. I dealt with errands and office work. I worked as a part of the purchasing team. I engaged in several conferences with suppliers and negotiated better and faster deals.