Head of Banking Market development

• Apr 2023 - Present

Head Of Customer Relations

• Feb 2022 - Apr 2023

Sales Marketing Manager

• Aug 2019 - Feb 2022

abcallcenter ( SAFIR AB ARAM Co.) as outsourcing Contact Center & BPO, using advanced Technical and expertise substructure‌s along with associated worthwhile Managerial experiences which are presents of the past years, will provide Valuable Services at discretion of customer oriented Companies and organizations interested in change and transformation. AbCallcenter as Contact Center utilizing Pro-transformation spirit of Management, has acted upon cognition of the demands of the companies and manufacturing, trading, serving, industrial and other organizations, and In the alignment of attainment of the best, has tried to prepare all necessary supporting & technical substructures. Show less

Sales Manager

• 2017 - Aug 2019

loyalty program managment platform on pos terminal

Project Manager at ENIAC GDS & IRAN GDS HOTEL

• Dec 2016 - Aug 2019

EniacGDS technology offers wide range of Travel/Hospitality/Air Ticketing technology solution to the global and domestic clients. Travel portal development holds various Online Reservation System & Online booking software’s such as Hotel reservation systems, Bus booking system, Airline reservation system, Tour Packages Software and other travel booking engines. There are two main types of travel portal development, B2B Travel portal development (B2B2B Travel Agency module) B2C (B2B2C Travel portal development). B2B & B2B2B module is especially designed to the Travel Agents to do the business with Travel portals, where as in B2C module the end users directly book air ticket, hotel, car, bus through Online Travel portal and take print, manage booking etc. It would be good to mention that EniacGDS Technology key domain is Travel Portal Development, offering Travel software, Travel Agency Software, Tourism Portal Development by integration all universal GDS Such as Amadeus, Travelport UAPI, Galileo Web services Integration and Non GDS (Third party/Consolidators) web services (APIs) for Flights, Hotels, Holidays tour packages, Cars, Transfers. IranHotelGDS…A leading provider of accommodation booking services in the travel market offers innovative technology-driven travel distribution services worldwide, benefiting both consumers and industry partners alike. The core of our success is building sustaining relationships with our partners through our unbeatable rates, efficient use of technology and dedicated customer service. Show less

Loyalty Projects Manager

• Sep 2014 - Aug 2019

Lines of business:High-End pointing EquipmentCore retail pointing total solutionsDesign & development of customers club and loyalty systemsManagement and operation of point transactions in data house

organization sales manager

• Jul 2012 - Aug 2019

The system offers such customers the opportunity to use discounts for the partner products and services boosting customer acquisition and loyalty. Bonuses programs make customers think: “The more I spend, the more I get” shetac estimates objective loyalty parameters such as subscriber longevity, profitability, timely payments, etc. If these values satisfy special parameters, bonus points are added to the customer’s bonus account. Having accumulated enough points, customers may use a discounted service.Our point Management System is aiming at retaining customers, rewarding them to visit more frequently to purchase more and keeping them informed with the latest reward program and promotion. The most powerful CRM tool for the Retail and Service Industry, combining member, bonus, gift, prepaid, cash coupon and discount management, accommodating various Card System including magnetic card, smart card (Mifare Card) and virtual card (Smartphone application). Show less

Sales Manager

• Oct 2017 - Jun 2019

Shetac is an infrastructure in which merchants could become its members and build a comprehensive network. Users, in turn, could spend their points which have been achieved from several merchants within this network with different exchange rates. Furthermore, there would be two methods to do transactions. First one is by Shetac card with the aid of POS machine and second would be via Shetac application with the aid of QR code scan located on the merchant counter desk. The advantages of this network for merchants are push campaign management, sales growth and customer loyalty enhancement. Besides, users do not need to wait for next purchase from same brand to utilize the achieved point anymore because they can spend the points whenever they want and it is up to them. Show less