Ana Gabriela Zavala

Team Leader at SWISH
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Contact Information
Location
Fort Lauderdale, Florida, United States, US
Languages
  • Spanish Native or bilingual proficiency
  • English Native or bilingual proficiency

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Experience

    • United States
    • IT Services and IT Consulting
    • Team Leader
      • Feb 2023 - Present
    • United States
    • Higher Education
    • 200 - 300 Employee
    • Library Graduate Assistant
      • Jul 2021 - Oct 2023
    • United States
    • Wholesale Import and Export
    • 1 - 100 Employee
    • International Sales Representative
      • Aug 2022 - Feb 2023

      - Making outbound (Global) calls to prospects and develop new accounts - Using discretion and proper discernment in negotiating with the customer to close sales orders while you maintain appropriate business margins - Execute the sales order process, running a full desk of clients - Maintain and adhere to appropriate sales metrics and business requirements to include daily phone time, new prospect development, and maintains and improves customer relationships - Develop and implement strategic sales programs at key accounts - Consistently maintain and accurately update the information database Show less

    • Community Advisor
      • Aug 2019 - Apr 2021

      • Serve as educators in the community. Advise and assist the community members in developing environments. • Facilitate formal and informal discussion, create intentional interactions focused on academics, and develop community in order to support student learning. • Perform a variety of administrative duties, including maintaining accurate occupancy records regarding the residents assigned to the residential hall. • Inventorying, reporting, and making follow-up checks on maintenance problems in the residential hall. • Documenting hall concerns and providing any follow-up required. • Respond when emergencies arise within the community and/or hall • Serve as role models on and off campus for other residents. Show less

    • Financial Services
    • 200 - 300 Employee
    • Business Intern
      • Jun 2020 - Jul 2020
    • Secretary and Cashier
      • May 2018 - Aug 2019

      • Served the patients/customers, registered their name into the system so that their clinical analysis could be carried out, and giving them a paper envelope containing the results of their results. • Kept reception area clean and organized to offer positive first impression to every visitor. • Maintained spreadsheet and developed administrative and logistic reports. (Excel spreadsheet for supplies and revenue account). • Received and routed incoming calls and correspondence to promote timely communication. • Kept doctors up to date about costumers’ feedback, tracking documentation, and collecting team data. • Maintained high productivity efficiently processing, cash, credit, debit, and voucher program payments for costumers. Show less

Education

  • William Woods University
    Master's degree, Business Administration and Management, General
    2020 - 2022
  • William Woods University
    Bachelor of Business Administration - BBA, Management
    2017 - 2021
  • William Woods University
    Master's degree, Business Administration and Management, General
    2020 -

Community

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