Ana Silva

Content manager & customer support at AppGeneration
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Contact Information
us****@****om
(386) 825-5501
Location
Porto, Portugal, PT
Languages
  • English Full professional proficiency
  • Portuguese Native or bilingual proficiency
  • French Elementary proficiency
  • German Limited working proficiency
  • Chinese Elementary proficiency

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Bio

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Credentials

  • Gestão de Projetos Editoriais
    The Book Company
    Dec, 2022
    - Nov, 2024
  • Formação sobre acolhimento a público com necessidades especiais (e.g. autismo)
    Acesso Cultura
    Mar, 2022
    - Nov, 2024
  • Workshop Linguagem Inclusiva
    VO.U. - Associação de Voluntariado Universitário
    Mar, 2021
    - Nov, 2024
  • Digital Skills: Digital Marketing
    Accenture
    Feb, 2021
    - Nov, 2024
  • Digital Skills: Social Media
    Accenture
    Jul, 2020
    - Nov, 2024
  • DELF
    Alliance Française Porto
    Jan, 2013
    - Nov, 2024

Experience

  • AppGeneration
    • Portugal
    • Software Development
    • 1 - 100 Employee
    • Content manager & customer support
      • Feb 2023 - Present

      Copywriting and translations Customer support (email, reviews & Facebook comments) Web content management Social media management QA testing Copywriting and translations Customer support (email, reviews & Facebook comments) Web content management Social media management QA testing

  • Coliseu Porto Ageas
    • Portugal
    • Events Services
    • 1 - 100 Employee
    • Assistente de Sala
      • Sep 2021 - Present

  • Bairro dos Livros
    • Intern
      • Feb 2022 - Jun 2022

      Event Production Assistant Copywriting and social media management for Festival de Poesia e Música de Foz Côa Research and contribution to literary projects (literary maps and exhibitions) Proofreading and translation Event Production Assistant Copywriting and social media management for Festival de Poesia e Música de Foz Côa Research and contribution to literary projects (literary maps and exhibitions) Proofreading and translation

Education

  • Instituto Superior de Contabilidade e Administração do Porto
    Master's degree, Intercultural Studies for Business
    2020 - 2022
  • Universidade do Porto
    Bachelor's degree, Línguas, Literaturas e Culturas
    2017 - 2020
  • Heidelberg University
    Intensive Course, German
    2020 -

Community

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