Ana Lima

Investor Relations & Business Development at 11 Pier Investments
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Portugal, PT

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

5.0

/5.0
/ Based on 1 ratings
  • (1)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

Pedro Caramez

Ana is an excellent example of a student that is always trying to find new oportunities to learn more and more. Her tenacity and preserverance to succeed puts her on top place as a key player on any team. International expertise; Results oriented approach

You need to have a working account to view this content.
You need to have a working account to view this content.

Credentials

  • CRM-Marketing Management
    EVOLUI.COM
    Jan, 2009
    - Oct, 2024

Experience

    • Investor Relations & Business Development
      • Jan 2021 - Present
    • Portugal
    • Airlines and Aviation
    • 700 & Above Employee
    • Flight Attendant
      • Feb 2018 - Jan 2021
    • United Arab Emirates
    • Airlines and Aviation
    • 700 & Above Employee
    • Cabin Supervisor
      • Apr 2013 - Jan 2018

      -Fully responsible for managing resources (time, product and people) in order to deliver best inflight experience to our customers;-Provide guidance, direction and feedback to team members on their performance to ensure standards are consistently met;-Share responsibility with the Purser to ensure safe and secure operation of the aircraft;-Report to the company on all operational matters, product, performance of suppliers and service providers;-Lead and motivate a multicultural team;-Responsible for conducting briefing sessions prior to flights;-Customer recovery;-PR-Organising for results - repeat business. Show less

    • First Class Flight Attendant
      • Apr 2011 - Mar 2013

      - Provided customers in First Class with an indulgent, discreet and personalised service experience, exceeding customers expectations;-Ensured standards of safety, emergency and security practices were provided in line with corporate and civil aviation rules and regulation;-Showed exceptional hosting and interaction skills;-Personal and considerate towards customers and adapted approach to each customer based on their individual needs and preferences;-Displayed and excellent attention to detail and anticipated customers needs;-Acted as a brand ambassador, demonstrated positive and professional image at all times;-Contributed as an active and supportive team member. Show less

    • United States
    • 100 - 200 Employee
    • Flight Attendant
      • May 2007 - Dec 2010

      Flown B777-300, B777-200, Airbus 330 and 340. Worked In Economy Class for 14 months. Promoted to Business Class Premium Cabin. Flown B777-300, B777-200, Airbus 330 and 340. Worked In Economy Class for 14 months. Promoted to Business Class Premium Cabin.

Education

  • Instituto Universitário da Maia - ISMAI
    Degree, Sport Management
    2002 - 2006
  • IATA Training
    Certificate, Airline Customer Service
    2009 - 2010
  • Charles University
    Sport Management
    2004 - 2005

Community

You need to have a working account to view this content. Click here to join now