Ana Zuniga
Logistics Manager at Hannibal Industries Inc- Claim this Profile
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Bio
Experience
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Logistics Manager
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Altmans Products
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United States
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Wholesale Building Materials
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1 - 100 Employee
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Accounts Receivable Manager
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Dec 2013 - Present
• Enter customer payments into system on a daily basis. • Track all received payments and prepare deposits. • Develop reports to detail aging and past due accounts for customers and senior managements. • Work in team to develop Statement Report and Commissions Reports • Analyze accounts to discover discrepancies and resolve all variances promptly. • Initiate Collections proceedings against accounts past due more than six months. • Open and establish New Customer accounts, credit limits and terms. Customer Service Altmans Products LLC, • Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments. • Receives processes and verifies the accuracy of orders from customers utilizing the organizations internal CRM/mainframe systems and customer purchase orders. • Receives inquiries from and/or contacts the organization’s departments to resolve a variety of order-related issues • Participates and provides expertise as a member of the customer service’s departmental team. The team's objectives are develop and recommend changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the customer service department as a whole. • Ensures and provides quality service to both internal and external customers. Show less
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