Ana Suro
Senior Manager of Strategic Partnerships at Extole- Claim this Profile
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English Native or bilingual proficiency
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Spanish Native or bilingual proficiency
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Bio
Natalie Bappe
Ana was a tremendous asset to the Client Engagement Team and the broader organization at Stratasys. She has a strong team player mentality, while also having the ability to step up as a leader. Ana would manage projects with little guidance, just the proposed outcome and delivery results. I never worried about Ana's ability to execute, she is highly organized and always made sure she understand the task at hand and how it impacted the business so she could execute properly. Any organization would be lucky to have her. I hope to work with Ana again in the future!
Natalie Bappe
Ana was a tremendous asset to the Client Engagement Team and the broader organization at Stratasys. She has a strong team player mentality, while also having the ability to step up as a leader. Ana would manage projects with little guidance, just the proposed outcome and delivery results. I never worried about Ana's ability to execute, she is highly organized and always made sure she understand the task at hand and how it impacted the business so she could execute properly. Any organization would be lucky to have her. I hope to work with Ana again in the future!
Natalie Bappe
Ana was a tremendous asset to the Client Engagement Team and the broader organization at Stratasys. She has a strong team player mentality, while also having the ability to step up as a leader. Ana would manage projects with little guidance, just the proposed outcome and delivery results. I never worried about Ana's ability to execute, she is highly organized and always made sure she understand the task at hand and how it impacted the business so she could execute properly. Any organization would be lucky to have her. I hope to work with Ana again in the future!
Natalie Bappe
Ana was a tremendous asset to the Client Engagement Team and the broader organization at Stratasys. She has a strong team player mentality, while also having the ability to step up as a leader. Ana would manage projects with little guidance, just the proposed outcome and delivery results. I never worried about Ana's ability to execute, she is highly organized and always made sure she understand the task at hand and how it impacted the business so she could execute properly. Any organization would be lucky to have her. I hope to work with Ana again in the future!
Credentials
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Certified Customer Success Manager (CCSM) Level 1
SuccessHACKERJul, 2020- Sep, 2024 -
Design Foundations: Prototyping and Manufacturing
Lynda.comJul, 2018- Sep, 2024
Experience
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Extole
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United States
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Software Development
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1 - 100 Employee
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Senior Manager of Strategic Partnerships
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Jan 2022 - Present
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Product Manager
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Jul 2021 - Dec 2021
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Manager, Customer Success
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Jul 2020 - Jul 2021
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Customer Success Manager
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Jul 2019 - Jul 2020
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Stratasys
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Israel
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Industrial Machinery Manufacturing
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700 & Above Employee
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Client Engagement Representative
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May 2017 - Oct 2018
Accountable for customer on-boarding, driving client adoption and utilization, and managing overall client needs Worked cross functionally with internal teams to promote and resolve client requests, challenges and feedback Ran data driven campaigns to proactively identify opportunities for increased utilization and uncover churn risk Exceeded 100% attainment for contract renewals in Q4-17 , Q1-18 and Q3-18 Generated 1 - 1.6 million dollars in booking revenue per quarter Consistently exceeded renewal retention goals Awarded Q4-17 and Q2-18 employee recognition award for deep customer focus Show less
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Digital River
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United States
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Software Development
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500 - 600 Employee
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Sales Development Representative, Enterprise Commerce Accounts
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Oct 2015 - Apr 2017
Translated prospect needs and initiatives into qualification criteria for new sales opportunities Partnered with engineering, sales, and marketing to advance opportunities into the pipeline Drove discovery discussions with the C-suite around online growth goals and key eCommerce business challenges Translated prospect needs and initiatives into qualification criteria for new sales opportunities Partnered with engineering, sales, and marketing to advance opportunities into the pipeline Drove discovery discussions with the C-suite around online growth goals and key eCommerce business challenges
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Education
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2010 - 2015
University of Wisconsin-Milwaukee
Bachelor’s Degree, Global Studies Management and Spanish -
2012 - 2013
Universitat Pompeu Fabra
Study Abroad, Spanish Language and Literature
Community
