Ana Santos

Sales Office Assistant at Metrohm Applikon
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Contact Information
us****@****om
(386) 825-5501
Location
NL
Languages
  • Japanese Elementary proficiency
  • English Native or bilingual proficiency
  • Holandês Professional working proficiency
  • Portuguese Native or bilingual proficiency

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Experience

    • Netherlands
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Sales Office Assistant
      • Apr 2017 - Present

      Assist customers worldwide for the whole process of ordering Custom made analyzers: from checking if the analyzer will work until shipping (the analyzer after tested) & invoicing. Contact point for distributors and sub departments (Assembling, Check Out, Shipping). Assist internally several departments, as Product Management, Purchase & Marketing. Responsible for the whole order processing for Spare Part orders and the administrative part of Warranty Claims. Assist customers worldwide for the whole process of ordering Custom made analyzers: from checking if the analyzer will work until shipping (the analyzer after tested) & invoicing. Contact point for distributors and sub departments (Assembling, Check Out, Shipping). Assist internally several departments, as Product Management, Purchase & Marketing. Responsible for the whole order processing for Spare Part orders and the administrative part of Warranty Claims.

    • Netherlands
    • Oil and Gas
    • 1 - 100 Employee
    • Qualification engineer
      • Jun 2016 - Nov 2016

    • United States
    • Truck Transportation
    • 700 & Above Employee
    • Quality auditor
      • Mar 2016 - May 2016

      Inspect products according to specifications. Check for possibilities to improve the work on the production line, guarantee the guidelines are being followed and provide a high quality product. Helping on the develop of instructions for operational procedures. Inspect products according to specifications. Check for possibilities to improve the work on the production line, guarantee the guidelines are being followed and provide a high quality product. Helping on the develop of instructions for operational procedures.

    • Brazil
    • Automation Machinery Manufacturing
    • 100 - 200 Employee
    • Application Specialist
      • Jul 2012 - Sep 2015

      Pre and Pos sells. Support and assistance to customers on the development of new application on the products offered by Pensalab. Specialist in Skalar Continuous Flow Analysis San++(CFA) for water analysis (phenol; cyanide; MBAS; nitrate+nitrite, etc); for soil analysis (nitrate+nitrite; ammonia; phosphate; dissolved organic carbon; boron; etc); for beer and malt analysis (b-glucan; FAN; diastatic power; a-amilase; etc), Primacs and Formacs (TOC/TC/IC/TN/NN/TKN), Robotics Analyzer for pH, turbidity,titration, Clay fraction. Buchiglas autoclaves with pressure vessel for: corrosion test; synthesis of organic compounds and nano-compounds; high pressure extraction; etc. Buchiglas minipilots and chemical reactors from 15 L to 250 L for organic synthesis; up scale in pharmaceutical industry; fine chemicals; etc. Kjeldahl, Evaporation solutions (Rotovapor; multivapor; syncore), Chromatographic solutions, Wet digester, Melting Point, Extraction Solutions, Encapsulator, Mini and Nano Spray Dryer, all Buchi equipment's. Equipments for petrol industry: Flash point (Herzog), Sulfur and Nitrogen determination by Pyrolysis (Multitek and Antek equipments), Sulfur and Chlorine determination by X-ray (Horiba equipments), Viscosimeter (ILS), Particle Counters (PAMAS), DHA and SIMDIS analysis by GC (AC Analytical) and Elementar analyzers: TOC determination, DUMAS analyzers, CHNSOCl analyzers.

    • Oil and Gas
    • 1 - 100 Employee
    • Pesquisadora
      • Apr 2012 - Jul 2012

      Development of new DSC (Dye solar cells) focused at counter electrodes. Characterization of new DSC with potenciostate and solar simulator. Development of new DSC (Dye solar cells) focused at counter electrodes. Characterization of new DSC with potenciostate and solar simulator.

    • Analista de Crédito
      • Aug 2011 - Feb 2012

      Análise de documentos. Inserção de dados no sistema SICAQ/ CIWEB/SIACI. Atendimento e suporte ao cliente. Organização e otimização do processo de financiamento no correspondente Caixa Aqui. Débito de FGTS. Análise de documentos. Inserção de dados no sistema SICAQ/ CIWEB/SIACI. Atendimento e suporte ao cliente. Organização e otimização do processo de financiamento no correspondente Caixa Aqui. Débito de FGTS.

    • Brazil
    • Higher Education
    • 700 & Above Employee
    • PhD
      • Mar 2006 - Apr 2011

      Research in chemiluminescence, unimolecular decomposition of 1,2-dioxetanes and peroxy-oxalate system mechanism, by spectophotometer, luminometer and UV-Vis. Characterization of organic compounds by NMR, GC-MS, HPLC-MS, UV-Vis, IR and melting/boiling point. Research in chemiluminescence, unimolecular decomposition of 1,2-dioxetanes and peroxy-oxalate system mechanism, by spectophotometer, luminometer and UV-Vis. Characterization of organic compounds by NMR, GC-MS, HPLC-MS, UV-Vis, IR and melting/boiling point.

    • Brazil
    • Higher Education
    • 700 & Above Employee
    • Student
      • Feb 2003 - Dec 2005

      Research in Organic Eletrosynthesis. Worked with NMR, GC-MS, HPLC-MS, UV-Vis, IR and melting point equipment.

    • Centro de Estudos Acadêmicos Heinreich Rheibolt
      • Oct 2003 - Oct 2004

      Vice president; organization of "Semana da Química"; event organization

Education

  • USP - Universidade de São Paulo
    Doctor, Chemistry
    2006 - 2011

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