Experience

Sneeyeg

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Founder, Director of Consulting

  • Apr 2023 - Present

  Zagreb, Croatia



CompaxDigital

• Austria
• IT Services and IT Consulting
• 200 - 300 Employee

• Vice President Technical Sales

  • Sep 2022 - Apr 2023

  Zagreb, Croatia CompaxDigital provides cloud-native omnichannel BSS software, including CRM, EPC, billing & rating, revenue management, and a powerful business process engine. Successful track record of 50+ loyal customers globally, primarily in the telecommunications industry. Offices across 3 continents, multiple locations. My responsibilities included: • Supporting establishing and growing Compax in Croatia • Delivery success & Account management • Technical sales & pre-sales



CloudSense

• United Kingdom
• Software Development
• 200 - 300 Employee

• Vice President of Platform and Enablement

  • Mar 2022 - Sep 2022

  Zagreb, Croatia

• Director of Enablement

  • Feb 2021 - Mar 2022

  Zagreb, Croatia The goal of the newly launched Enablement function is to enable pre- and post-sales teams to sell and deliver CloudSense products through product readiness and documentation processes. My responsibilities in leading this function included: • Establishing and delivering the Enablement team including the functions, organisation structure, hiring and the definition and execution of operational processes and methodologies. • Leading a small multidisciplinary team (architect, technical… Show more The goal of the newly launched Enablement function is to enable pre- and post-sales teams to sell and deliver CloudSense products through product readiness and documentation processes. My responsibilities in leading this function included: • Establishing and delivering the Enablement team including the functions, organisation structure, hiring and the definition and execution of operational processes and methodologies. • Leading a small multidisciplinary team (architect, technical consultant and technical writers). • Maintaining and exercising strong technical and functional skills and assisting the team through coaching, mentoring and hands-on engagement in project delivery activities. • Operating as a program manager across all Enablement team projects and initiatives. Project managing specific strategic projects.

• Director of Platform and Standards

  • Dec 2019 - Feb 2021

  Zagreb, Croatia Platform and Standards team is responsible for establishing best practices and creating end to end, full stack, omnichannel reference implementations of CloudSense capabilities (the Platforms). The team provision, upgrade and regression test instances of the CloudSense Platform for pre-sales, training and as a basis for customer projects. We provide a support desk for internal users of the Platform as well as quality-assure CloudSense product releases against the Platform reference… Show more Platform and Standards team is responsible for establishing best practices and creating end to end, full stack, omnichannel reference implementations of CloudSense capabilities (the Platforms). The team provision, upgrade and regression test instances of the CloudSense Platform for pre-sales, training and as a basis for customer projects. We provide a support desk for internal users of the Platform as well as quality-assure CloudSense product releases against the Platform reference implementations. My responsibilities in leading this function included: • Defining and implementing the organisation, processes, operating procedures and methodologies needed to establish and operate the Platform and Standards. • Leading a global multidisciplinary team of architects, project managers and technical consultants. Program managing all functions of the team. • Maintaining and exercising strong technical and functional skills and assisting the team through coaching, mentoring and hands-on engagement in project delivery activities.

• Director of Sales Production

  • Dec 2016 - Dec 2019

  London, England, United Kingdom Sales Production is a dedicated team within the Sales Engineering department where all technical back-office sales engineering functions are centralised. The team provided extensive technical presales infrastructure globally, including creating and maintaining a standard library of best-in-class demos of CloudSense and Salesforce products, as well as delivering customer PoCs. My responsibilities as the Director of Sales Production included: • Leading and growing a global… Show more Sales Production is a dedicated team within the Sales Engineering department where all technical back-office sales engineering functions are centralised. The team provided extensive technical presales infrastructure globally, including creating and maintaining a standard library of best-in-class demos of CloudSense and Salesforce products, as well as delivering customer PoCs. My responsibilities as the Director of Sales Production included: • Leading and growing a global multidisciplinary team of architects, project managers, technical consultants, software developers, UI/UX designers and other specialised functions (namely support, RFx, alliance enablement, video production). • Growing the team from 5 to 20+ to provide full technical pre-sales infrastructure globally. • Creating and delivering new functions including the technical product readiness and the support desk for sales engineers, the partner enablement and support desk for partner sales engineers, and the central global Bid consultancy function. • Working closely with the Product department to identify key innovative applications produced by the Sales Production team and drive the adoption and productisation of those into the core product. Hiring, coaching and mentoring the team, identifying leaders, creating and executing career and development plans. • Personally project managing and creating technical solutions for specific demos and PoCs as well as acting as a hands-on technical resource and/or sales engineer on certain engagements. • Acting as second in command (2iC) for the VP of Sales Engineering and deputising for him in his absence.

• Head of Presales Production

  • Nov 2015 - Dec 2016

  London, England, United Kingdom My responsibilities as the Head of Sales Production included: • Defining and implementing the organisation, processes, operating procedures and methodologies needed to establish and operate Sales Production. • Growing and leading a small dedicated team. • Hiring, coaching and mentoring the team including creating career development plans. • Project managing and creating technical solutions for all demos and PoCs as well as being a technical resource. • Working as the lead sales… Show more My responsibilities as the Head of Sales Production included: • Defining and implementing the organisation, processes, operating procedures and methodologies needed to establish and operate Sales Production. • Growing and leading a small dedicated team. • Hiring, coaching and mentoring the team including creating career development plans. • Project managing and creating technical solutions for all demos and PoCs as well as being a technical resource. • Working as the lead sales engineer on strategic deals.

• Sales Engineer

  • Jun 2014 - Dec 2016

  London, England, United Kingdom I started as a generalist SE for the EMEA region and subsequently specialised in a more technical direction as the top SE in the region for architectural pitches and demonstrations. My responsibilities included: • Creating and presenting technical product-pitch presentations to customer and partner audiences. • Creating and presenting standard and tailored (configured and customised) CloudSense and Salesforce demos to customer and partner audiences, and on global technology… Show more I started as a generalist SE for the EMEA region and subsequently specialised in a more technical direction as the top SE in the region for architectural pitches and demonstrations. My responsibilities included: • Creating and presenting technical product-pitch presentations to customer and partner audiences. • Creating and presenting standard and tailored (configured and customised) CloudSense and Salesforce demos to customer and partner audiences, and on global technology events. • Analysing customer requirements, creating and presenting high level solutions and estimations, responding to RFx in functional and technical aspects of the CloudSense Platform / Salesforce. Main customer engagements: Telstra (AU), EDF (BE), British Telecom (UK), Tele2 (SE), Proximus (BE).

• Salesforce Solution Architect

  • Jun 2013 - Jun 2014

  Zagreb, Croatia Responsibilities: • Creating best-practice solution designs for enterprise B2B Order management solutions with CloudSense and Salesforce at the centre, and including integrations to other systems. • Delivering projects successfully from technology, business requirements and budget point of views. • Leading project delivery teams as well as hands-on working on the implementation. • Working with global customers on site as well as remote. Main customer engagements: Elisa Oyj… Show more Responsibilities: • Creating best-practice solution designs for enterprise B2B Order management solutions with CloudSense and Salesforce at the centre, and including integrations to other systems. • Delivering projects successfully from technology, business requirements and budget point of views. • Leading project delivery teams as well as hands-on working on the implementation. • Working with global customers on site as well as remote. Main customer engagements: Elisa Oyj (FI), British Gas (UK), Telefonica (GE).

• Salesforce Consultant

  • Nov 2010 - Jun 2013

  Zagreb, Croatia Responsibilities: • Business analysis, technical consulting, software configuration and software development. • Salesforce and Cloudsense implementation projects for global enterprise telco, media and utilities customers. • Working with global customers on site as well as remote. Main customer engagements: Vodafone (UK), O2 (UK), Top Right Group (UK), Financial Times (UK).



EKOTEH dozimetrija

• Assistant in radiation protection

  • Aug 2009 - Aug 2010

  Zagreb, Croatia