Experience

Eres Relocation Portugal

• Portugal
• Human Resources Services
• 1 - 100 Employee

• Field Consultant

  • Oct 2022 - Present



HFC Portugal

• Administrative

  • Jun 2020 - May 2021

  Deal with the administrative daily work flow, monthly bank reconciliation, payments and assist the staff on a daily bases via mails, phone, chat, social media... Deal with the administrative daily work flow, monthly bank reconciliation, payments and assist the staff on a daily bases via mails, phone, chat, social media...



Cognizant

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Video Content Analyst

  • Jan 2020 - Jul 2020

  Review videos from the platform of YouTube. Taking actions according to policies and procedures. Review videos from the platform of YouTube. Taking actions according to policies and procedures.



Sitel Group

• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Hewlett Packard Technical Support for consumer printers (Spanish Market)

  • Jan 2019 - Jan 2020

  Trouble shooting to set up personal printers via usb, wifi and mobile for the consumer market. Assisting customers with the new enrol ink program system: instant ink.Follow up quality issues Trouble shooting to set up personal printers via usb, wifi and mobile for the consumer market. Assisting customers with the new enrol ink program system: instant ink.Follow up quality issues



Ambiente do Café Restauração, lda

• Co Managing Partner

  • Aug 2003 - Nov 2018

  Responsible for day-to-day operation of the establishment as a manager: recruiting and training staff, purchasing of daily goods, administrative, social media, etc. Responsible for day-to-day operation of the establishment as a manager: recruiting and training staff, purchasing of daily goods, administrative, social media, etc.



Intralox

• United States
• Automation Machinery Manufacturing
• 700 & Above Employee

• Senior Customer Support Representative

  • Sep 1996 - Aug 2002

  During the time in The Netherlands I worked in several companies (Intralox Europe/ Trane Europe/ PeopleSoft Europe/ HP Hewlett-Packard Europe) as a Customer Support Representative for the English, Spanish and Portuguese Markets. During the time in The Netherlands I worked in several companies (Intralox Europe/ Trane Europe/ PeopleSoft Europe/ HP Hewlett-Packard Europe) as a Customer Support Representative for the English, Spanish and Portuguese Markets.



Prologica

• Information Technology & Services
• 1 - 100 Employee

• Customer Support Agent

  • Apr 1990 - Jun 1995

  Customer Support for Graphic Software and Hardware - Apple DepartmentResponsible for the support of customers such as Advertising Agencies, Design Ateliers, publishers etc. during set up and training hardware and software in the new digital era Customer Support for Graphic Software and Hardware - Apple DepartmentResponsible for the support of customers such as Advertising Agencies, Design Ateliers, publishers etc. during set up and training hardware and software in the new digital era