ANA MENCACCI

Secretary at AMAF
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Contact Information
us****@****om
(386) 825-5501
Location
Noto, Sicily, Italy, IT

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Credentials

  • De-Escalating Conversations for Customer Service
    LinkedIn
    Mar, 2023
    - Sep, 2024
  • Experiencia de usuario (UX) esencial
    LinkedIn
    Nov, 2022
    - Sep, 2024
  • Figma esencial
    LinkedIn
    Nov, 2022
    - Sep, 2024
  • SCRUM con un café
    LinkedIn
    Nov, 2022
    - Sep, 2024
  • Fundamentos del servicio de atención al cliente
    LinkedIn
    Mar, 2022
    - Sep, 2024
  • English Score
    British Council
    Jan, 2021
    - Sep, 2024

Experience

  • AMAF
    • 1 - 100 Employee
    • Secretary
      • Mar 2016 - Present

      Staff Atendance ControlSupplies and inventory ControlCalendar and Appointment ManagementSupervision (23 teachers)Primary liaison with families (230 families)Social Media Content creator.Event Planner

    • Project Leader
      • Mar 2016 - Nov 2022

      Coordination with different levels (2) and areas within the Institution (10)Resource managementPermission monitoring and mangament

    • Team Leader
      • Apr 2013 - Nov 2022

      Director of the IT Department. Content Selection and Study Plan director.Organization of Educational visits

    • IT Teacher
      • Apr 2012 - Nov 2022

      Primary and Secondary School

  • Colegio Maria Auxiliadora San Nicolás
    • IT Teacher
      • Feb 2011 - Feb 2013

      Primary school Primary school

Education

  • ENEB - Escola de Negócios Europeia de Barcelona
    Master of Business Administration - MBA
    2021 - 2022
  • ENEB - Escola de Negócios Europeia de Barcelona
    Master's degree, Gestión de proyectos
    2021 - 2022
  • Universidad FASTA
    Ciclo Formativo de Grado Medio, Tramo Pedagógico
    2020 - 2021
  • TECH Universidad Tecnológica
    MBA DIRECCIÓN IT (CIO), Informática, comunicaciones y servicios de asistencia
    2020 - 2021

Community

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