Ana María Castañeda
Senior Guest Experience Agent at Four Seasons Hotel Bogota- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Colombia, CO
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Credentials
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Creating a Positive Customer Experience (2017)
LinkedInJun, 2022- Oct, 2024 -
Leadership Foundations (2013)
LinkedInMay, 2022- Oct, 2024 -
Achieving Your Goals
LinkedInApr, 2022- Oct, 2024 -
Communicating in the Language of Leadership
LinkedInApr, 2022- Oct, 2024 -
Developing Your Emotional Intelligence
LinkedInMar, 2022- Oct, 2024 -
Avoiding Burnout
LinkedInOct, 2020- Oct, 2024 -
Enhancing Resilience
LinkedInOct, 2020- Oct, 2024 -
Managing Your Emotions at Work
LinkedInOct, 2020- Oct, 2024 -
Creating Positive Conversations with Challenging Customers
LinkedInMay, 2020- Oct, 2024 -
Customer Service Foundations
LinkedInMay, 2020- Oct, 2024 -
Customer Service: Managing Customer Expectations
LinkedInMay, 2020- Oct, 2024 -
Customer Service: Problem Solving and Troubleshooting
LinkedInMay, 2020- Oct, 2024
Experience
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Four Seasons Hotel Bogota
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Colombia
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Hospitality
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1 - 100 Employee
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Senior Guest Experience Agent
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Jun 2023 - Present
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Four Seasons Hotels and Resorts
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Canada
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Hospitality
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700 & Above Employee
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Guest Experience Agent
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Oct 2022 - Present
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Reservations Agent
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2018 - Present
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Education
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Universidad EAN
Professional, Modern Languages
Community
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