Experience

MIND Solutions

• Croatia
• Information Technology & Services
• 1 - 100 Employee

• People & Culture Specialist

  • Nov 2022 - Present

  Taking care of the overall employee experience during their journey within the company through leading various HR projects:• planning and executing initiatives for the continuous improvement of the Onboarding process; leading the Orientation process for new hires• improving, developing, and implementing Learning & Development processes (performance management, leadership training seminars, initial training program); conducting management training• planning, developing, and implementing various Employer Branding activities (e.g., social media management, careers website development, managing employee appreciation gifts, and employee benefits)• managing Company Events from planning to execution• conducting employee satisfaction surveys and 1on1 meetings with employees; analyzing employee satisfaction and engagement• proposing, developing, and implementing new processes, ideas, and solutions for continuous improvement of MIND Culture and overall employee experience in the company Show less

• Occupational Health and Safety Specialist

  • May 2021 - Present

  • managing and executing all tasks related to occupational safety that concern the company

• Human Resources Generalist

  • Nov 2021 - Oct 2022

  Handling various aspects of HR:• improving and conducting the full-cycle Recruitment process for IT positions (preparing and posting effective job ads, screening candidates, interviewing, assessing, and selecting candidates, hiring)• developing, conducting, and optimizing the Orientation and Onboarding process for new hires• conducting employee satisfaction surveys and 1on1 meetings with employees• managing Company Events from planning to execution• creating Social Media content (Facebook, Instagram, and LinkedIn)• proposing and implementing new initiatives to increase employee satisfaction and engagement• constant development of new processes and improvement of existing ones• conducting and analyzing exit interviews Show less

• Human Resources Assistant

  • Feb 2021 - Oct 2021

  • participating in the Recruitment and Selection process• conducting Onboarding and Orientation tasks for new hires• managing HR administration (organizing and maintaining employee files, database, and systems; managing employee benefits enrollment; ensuring accurate records and documentation)• managing Company Events from planning to execution• proposing, developing, and implementing new initiatives to increase employee satisfaction and engagement



Clinical Hospital Dubrava

• Zagreb

• Clinical Psychology Intern

  • Jun 2019 - May 2020

  • conducting clinical interviews, psychological testing and assessment • interpretation of psychological tests (cognitive ability, neurological functioning and personality) • identifying psychological, emotional or behavioral issues • writing clinical reports • counseling and psychotherapy • conducting clinical interviews, psychological testing and assessment • interpretation of psychological tests (cognitive ability, neurological functioning and personality) • identifying psychological, emotional or behavioral issues • writing clinical reports • counseling and psychotherapy



PBZ Card

• Croatia
• Financial Services
• 100 - 200 Employee

• Telemarketing Specialist, Customer Support Specialist, Administrative Assistant (part-time)

  • Oct 2011 - Sep 2019

  • promoting and offering American Express cards to prospective customers • guiding customers through specific card features and functions • providing support in finding new customers as well as retaining existing ones and reaching out to inactive users • mentoring new employees • promoting and offering American Express cards to prospective customers • guiding customers through specific card features and functions • providing support in finding new customers as well as retaining existing ones and reaching out to inactive users • mentoring new employees



Top Notch Catering; RME Group

• New York City, United States

• Event Coordinator Assistant

  • Jul 2017 - Dec 2017

  • participating in organization, design and execution of different private and business events • coordinating of venue, attendees, scenery, catering, technical elements, and other event components • participating in organization, design and execution of different private and business events • coordinating of venue, attendees, scenery, catering, technical elements, and other event components



MC Design floral & events

• New York City, United States

• Event Coordinator Assistant

  • Jul 2016 - Oct 2016

  • participating in organization, design and execution of different private and business events • coordinating of venue, attendees, scenery, catering, technical elements, and other event components • participating in organization, design and execution of different private and business events • coordinating of venue, attendees, scenery, catering, technical elements, and other event components



dm-drogerie markt Hrvatska

• Croatia
• Retail
• 100 - 200 Employee

• Customer Support Specialist

  • Jun 2013 - Oct 2013

  • enrolling and registering customers in dm reward active beauty program • promoting, explaining and answering questions about the program and reward card benefits • enrolling and registering customers in dm reward active beauty program • promoting, explaining and answering questions about the program and reward card benefits