Ana Marie Pagobo

GoHighlevel Technical Support, Virtual Assistant at Jason Wardrop
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Contact Information
us****@****om
(386) 825-5501
Location
Philippines, PH

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Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • GoHighlevel Technical Support, Virtual Assistant
      • Aug 2022 - Present

      Dedicated and proactive professional with a strong background in Gohighlevel technical support, client assistance, and virtual assistance. Passionate about delivering exceptional service and resolving challenges through efficient problem-solving and effective communication. Technical Mastery: Leveraging my in-depth knowledge of Gohighlevel's platform, I provide seamless technical solutions, troubleshoot complex issues, and ensure the smooth execution of campaigns, automations, and integrations. My commitment to delivering exceptional client support revolves around proactive communication, empathetic understanding, and personalized solutions. By actively engaging with clients, I ensure their needs are met, and their expectations exceeded. Skills: Technical Support Client Relationship Management Problem Solving Communication Virtual Assistance Gohighlevel Platform Expertise Training and Onboarding Process Improvement Show less

  • Moku
    • Utah, United States
    • Gohighlevel Specialist
      • Oct 2020 - Jul 2023

      Account Manager - Gohighlevel is the best tool for all businesses with different niches. I manage clients' accounts making sure everything is working especially automation, funnel/websites, and email marketing sequences. I also create outside GHL integrations like Zapier to throw data from GHL to other apps. Web Developer's Team Head - As a technical person, I had an opportunity to manage our web developer's team. Building website/funnels inside GHL and making sure it is responsive and functional with the help of workflow/automation for the process of some Call to Actions and checkout process. Gohighlevel Expert - Loving GHL from the very first time I use it and up until now. It has a lot of features that I think all business needs it. Knowledgeable of almost all features and functionalities inside GHL and even agency account setup. I also do Mailgun setup and manage DNS to connect domains in GHL. Zapier to integrate other applications. Gohighlevel features I managed: Workflow Triggers Campaigns Websites Funnels Zapier integration Calendar set up Mailgun Set Up Opportunities/Pipeline Marketing (Forms, Surveys, Email) Order Form, Stripe Membership Contacts Conversations Agency Setting and features Snapshots Saas Set up Fulfillment Team Head - Aside from being a GHL expert I also manage a whole fulfillment team with a number of departments ( Developers, Designers, Video Editors, Data Entry). I make sure all tasks for each of these departments have been QA and polished before submitting them to clients. Making sure that we are on the right track and followed clients' requests and instructions. Especially the developer's department which also involves CRM services. Show less

    • Data Entry - Legal Paper
      • Nov 2015 - Feb 2017

      Converting scanned files to pdf files, input/type new data to the final pdf file. Converting scanned files to pdf files, input/type new data to the final pdf file.

    • Appointment Setter
      • Aug 2014 - Nov 2015

      Setting appointments with flower shop owners if we can drop by so they can choose and purchase flower baskets.

    • Appointment Setter
      • Aug 2014 - Nov 2015

      Setting appointments with flower shop owners if we can drop by so they can choose and purchase flower baskets.

  • US Home Buyers
    • Texas, United States
    • Virtual Assistant - Real Estate
      • Sep 2013 - Jun 2014

      A Real Estate business looking for house seller and buyer Personal Assistant to CEO Admit Tasks Appointment Setter A Real Estate business looking for house seller and buyer Personal Assistant to CEO Admit Tasks Appointment Setter

  • US Company
    • Florida, United States
    • Quality Assurance Specialist
      • Mar 2012 - Jun 2013

      Quality Assurance Listing to call center recording and cutting/segregating the audios. Quality Assurance Listing to call center recording and cutting/segregating the audios.

  • Freelance
    • Minnesota, United States
    • Social Media Account Manager ( Myspace Account )
      • Jun 2007 - Sep 2009

      Manage a "Myspace Account" Adding 200-300 friends per day. I make sure I reply to all new messages and manage all new post comments. Manage a "Myspace Account" Adding 200-300 friends per day. I make sure I reply to all new messages and manage all new post comments.

    • Virtual Assistant/ Outbound Call
      • Aug 2007 - Apr 2008

      The real estate industry, calling property owners and confirming property details about the house for sale. The real estate industry, calling property owners and confirming property details about the house for sale.

Education

  • STI College
    DIMPLOMAT IN INFORMAT ION TECHNOLOGY, Information Technology
    2004 - 2006

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