Experience

Jaguar Freight Services

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Vice President Operations

  • Aug 2021 - Present

• Operations Manager

  • Feb 2007 - Aug 2021

  5/2014 - Present• Identify underperforming operations and develop innovative process improvements to significantly boost efficiency, accuracy, reliability and business.• Establish and control vendor selection.• Responsible for regulatory compliance (C-TPAT, TSA, FAA, FMC).• Create and/or recommend best practices related to departmental process flows.• Interview, hire, place and train all new employees in the Import, Export and Pricing departments.1/2013 – 5/2014: Jaguar FreightImport Supervisor/Assistant to Human Resources• Supervise a team of 5 in the import department; act as back up supervisor to a team of 5 in the export department.• Create S.O.P. for all current and new clients to ensure all legal documentation, POA, and credit applications are complete.• Conduct monthly audits of client files to ensure maximum profitability is being attained.• Handle all client issues that escalate to the supervisor level including charges being waived, last minute trucking changes, appointing surveyors for damaged cargo, and filing claims.• File Cargo Marine insurance and ISF (Importer Security Filing) on all ocean shipments in a timely manner based on customs regulations.10/2009 -1/2013: Exports Operations Executive• Managed our largest export account.• Arranged outbound flights and sailings based on customers specific needs.• Filed AES (Automated Export Systems).• Coordinated loading of HazMat containers and Air cargo.• Arranged weekly ocean consolidation containers by contacting multiple vendors, arranging pick-ups, loading and delivering the container to the pier and processing all documentation.• Promoted to Import Supervisor.2/2007 – 10/2009Import Operations Executive• Handled all aspects of Ocean Import freight for biggest customer. Issuing arrival notices, delivery orders. Tracking all shipments and keeping the customer informed on the process of their cargo. Show less



D.A.T.E. International, Inc

• Ocean Import Manager

  • Feb 1999 - Feb 2007

  Ocean Import Manager • Communicated with customers to verify the integrity of PO’s and to negotiate the most cost effective mode of transport of goods overseas. • Identified and solved any problems that arose during transport to prevent any delay in the shipment of goods. • Retrieved arrival information from steamship lines, co-loaders and airlines and forwarded all necessary information to U.S. customs brokers in order for the freight to clear customs. • Coordinated sales staff meeting to present new leads for ground transportation to better serve our customers. • Created a work flow checklist to ensure all steps in the import process were being followed according to office standards to increase accuracy and efficiency Show less