Ana Maria del Castillo

Key Account Manager at Hostify
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Contact Information
us****@****om
(386) 825-5501
Location
ES
Languages
  • English -
  • French -
  • Spanish -

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Bio

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Credentials

  • Eta Sigma Delta
    Highest Honor for a Hospitality Student

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Key Account Manager
      • Oct 2021 - Present

  • Allohousing
    • Madrid Area, Spain
    • Front Desk and Office Manager
      • Mar 2019 - Oct 2021

      Front Desk Manager Training Office Manager Front Desk Manager Training Office Manager

  • Barcelo Torre de Madrid
    • Madrid Area, Spain
    • Second Assistant Manager PR & Premium Level
      • Apr 2017 - Dec 2018

      Public Relations In charge of Training Personal Create SOPS VIP Guests Organizing Public Relations Department Public Relations In charge of Training Personal Create SOPS VIP Guests Organizing Public Relations Department

    • United States
    • Hospitality
    • 700 & Above Employee
    • Management Trainee/ Front Desk Supervisor
      • Aug 2015 - Jul 2016

      • Responsible of a 500 room hotel front office operation • Perform AM and PM front office check off list • Train and re-train front office personal on hotel procedures • In charge of responding to guest assistance files and taking proper actions • Prepared and set up tour groups key-packets and key cards for group arrival • Responsible of a 500 room hotel front office operation • Perform AM and PM front office check off list • Train and re-train front office personal on hotel procedures • In charge of responding to guest assistance files and taking proper actions • Prepared and set up tour groups key-packets and key cards for group arrival

    • Colombia
    • Entertainment
    • 100 - 200 Employee
    • Post Production Coordinator
      • Apr 2012 - Jul 2014

      • Keep inventory of all needed supplies for post-production. • Assistant in color grading process for editing process. • Point of contact of Foxtelecolombia with Fox International • Keep inventory of all needed supplies for post-production. • Assistant in color grading process for editing process. • Point of contact of Foxtelecolombia with Fox International

    • 1 - 100 Employee
    • International Advisor, International Events Coordinator
      • Sep 2010 - Mar 2012

      • Organized Sports Minister international agenda. • Orchestrated international sports events in Colombia in conjunction with the Sports Ministers around the World. • Attended different Sports seminars all over the World. • Organized Sports Minister international agenda. • Orchestrated international sports events in Colombia in conjunction with the Sports Ministers around the World. • Attended different Sports seminars all over the World.

  • Andaz Liverpool Street
    • London, United Kingdom
    • Office Coordinator
      • Feb 2007 - Oct 2008

      • . Keep VIP rooms and special request rooms ready for the guest • . Liaison between front desk and the others departments • . Help front desk manager with daily duties • . Keep VIP rooms and special request rooms ready for the guest • . Liaison between front desk and the others departments • . Help front desk manager with daily duties

    • Kitchen Trainee
      • Jan 2006 - Jun 2006

      Helping the chef with the day to day duties Helping the chef with the day to day duties

    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • F&B Trainee
      • Jan 2005 - Jul 2005

      Helping the F&B Manager with all the duties Helping the F&B Manager with all the duties

Education

  • Universidad Autonoma de Barcelona
    Master’s Degree, Meeting and Event Planning
    2009 - 2010
  • Les Roches Marbella International School of Hotel Management
    Bachelor’s Degree, Hospitality Administration/Management
    2004 - 2007
  • Colegio Helvetia Bogota
    High School, High School Equivalence Certificate Program
    1991 - 2004

Community

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