Magali Rosenzvit

Entrepreneurial Incubation Intern at FJ Labs
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Contact Information
us****@****om
(386) 825-5501
Location
New York, New York, United States, US
Languages
  • English Professional working proficiency
  • Spanish Native or bilingual proficiency

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Bio

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Credentials

  • Problem Solving - Fully Competent Level
    Capability Building
    Sep, 2019
    - Nov, 2024

Experience

  • FJ Labs
    • United States
    • Venture Capital and Private Equity Principals
    • 1 - 100 Employee
    • Entrepreneurial Incubation Intern
      • Feb 2023 - Present

  • Columbia Business School
    • United States
    • Higher Education
    • 700 & Above Employee
    • MBA Candidate
      • Aug 2021 - Present

      Techonology & Strategy President, Fintech & Blockchain Club Tech and Data Analytics, Women in Business, Latin American Business Association Techonology & Strategy President, Fintech & Blockchain Club Tech and Data Analytics, Women in Business, Latin American Business Association

  • Capchase
    • United States
    • Financial Services
    • 100 - 200 Employee
    • New Business & Strategy MBA intern
      • Jun 2022 - Aug 2022

  • Mercado Libre
    • Argentina
    • Internet Publishing
    • 700 & Above Employee
      • Jul 2020 - Jul 2021

      • Created and articulated strategy to cultivate, retain and cross-sell big sellers (top 5% customers by revenue) by launching incentive-based resellers program, decreasing monthly product churn by 50%• Delivered cross-selling strategy to C-level by prioritizing and executing 26 cross-border initiatives including bundling point of sale devices with contactless payment options; Increased user engagement with platform by 2x • Led cross functional team including Product, UX, Customer service and Marketing to improve point-of-sale referral marketing program by evaluating key drivers and designing initiatives according to user profile data; Exceeded KPI sale objective by 20%• Reviewed end-to-end user tax experience and identified bug impacting 50% of the user base; Drove resolution through coordination with 5+ cross-functional teams Show less

      • Nov 2019 - Jul 2020

      • Jan 2018 - Nov 2019

      • Presented to C-level key insights to drive Net Promoter Score (NPS) improvement by 50% against main competitors in Mexico and Brazil by analyzing user experience, benchmarking against industry standards and designing product changes• Evaluated business case of direct contact to Customer Service by launching a pilot with interdisciplinary team to monitor cost, experience, and contact rate; Full rollout for +30M users increased user experience (NPS) +20pp• Launched first measurement of loyalty program experience and presented recommendations to improve value proposition, resulting in NPS increase of 10pp• Monitored CPG and Supermarket experience to identify packaging improvement opportunity resulting in 0.5% decrease in customer complaints Show less

Education

  • Universidad Torcuato Di Tella
    Bachelor of Science - BS, Economics
    2014 - 2017
  • Escuelas Tecnicas ORT II
    Technical Bachelor with Orientation in Business Management
    2008 - 2013

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