Ana Lucia Ramos Romo

Research And Development Manager at TWIG Professional Consultancy
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Contact Information
Location
Dubai, United Arab Emirates, AE
Languages
  • English -
  • Spanish -
  • French -
  • Italian -

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Bio

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Experience

    • United Arab Emirates
    • Business Consulting and Services
    • 1 - 100 Employee
    • Research And Development Manager
      • Feb 2022 - Present
    • Poland
    • Business Consulting and Services
    • 1 - 100 Employee
    • Account Executive
      • Jul 2021 - Jan 2022

      - Act as a relationship executive, focusing on building connections, provide IT solutions, and support IT environments and future needs. - Discover opportunities, manage my book of business, and fully dedicate myself to accounts from initial contact to close. - Conduct outbound calls and receive inbound inquiries. - Connect endpoint users with our IT specialists to further support their goals. - Act as a relationship executive, focusing on building connections, provide IT solutions, and support IT environments and future needs. - Discover opportunities, manage my book of business, and fully dedicate myself to accounts from initial contact to close. - Conduct outbound calls and receive inbound inquiries. - Connect endpoint users with our IT specialists to further support their goals.

    • Canada
    • Wellness and Fitness Services
    • 300 - 400 Employee
    • Client Care Representative
      • Dec 2019 - Jul 2021

      - Protection and ethical use of confidential information needed to provide services that fit clients best. - Effective decision-making and solutions provider in highly safety-risk situations. - Empathic and educational approach with clients looking for mental health support and overall well-being. - Excellent relationship skills among team members and clients in a high-demand department. - Continuous growth of a client-oriented mindset that fully dedicates to providing customized customer service and personalized troubleshooting for any complaints/delays/incidents. Show less

    • Belgium
    • Construction
    • Sales Associate
      • Dec 2018 - Dec 2019

      - Quick and efficient services provider. - Flexible and open to new roles and challenges. - Able to act independently within a team player role. - Use of leadership and problem-solving skills for task achievement. - Quick and efficient services provider. - Flexible and open to new roles and challenges. - Able to act independently within a team player role. - Use of leadership and problem-solving skills for task achievement.

    • Retail Apparel and Fashion
    • 400 - 500 Employee
    • Retail Sales Consultant
      • Aug 2018 - Dec 2018

      - Expert knowledge of the brand and its recent trends. - Suggest clothing and create an outfit tailored to the client's needs. - Become an advocate for the brand through personal style. - Expert knowledge of the brand and its recent trends. - Suggest clothing and create an outfit tailored to the client's needs. - Become an advocate for the brand through personal style.

    • Canada
    • Retail
    • 200 - 300 Employee
    • Sales Representative
      • Apr 2016 - Aug 2018

      - Act as a consultant for luggage features and travel requirements. - Support clients with travel knowledge such as locks setup and luggage weight. - Hold a clear background check in order to meet customs pass requirements. - Act as a consultant for luggage features and travel requirements. - Support clients with travel knowledge such as locks setup and luggage weight. - Hold a clear background check in order to meet customs pass requirements.

Education

  • Concordia University
    Bachelor's degree, Psychology
    2015 - 2019
  • Dawson College
    Social Sciences
    2013 - 2015

Community

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