Head of Unit Cabinet of Executive Board

• Apr 2019 - Present

Executive Assistant to SVP

• Apr 2013 - Dec 2018

Executive Assistant to the SVP Event Management, planning and preparation Key Responsibilities - EA Duties: - Proactively manage GM schedule and office administration, including calendar, diary management, organise communications with contacts, travel arrangements and filing - Diary management of frequently changing agendas - Organise weekly and quarterly meetings for the office - Coordinate setup and maintain network filing system - Coordinate staff, plan and schedule tasks, people and resources - Weekly/monthly distribution of reports to the General Manager’s office - EVENT Duties - Event Management, planning and preparation - Organise and coordinate company participation at ADIPEC exhibition. Liaise with conference organisers to coordinate all pre- and post-event logistics, including project timelines, preparing paperwork, reserving booths and furnishings, providing updates and liaising on content requirements - Assist in the planning and preparation of meetings, conferences & forums - Maintain an updated file on employee’s travel documentation - Liaison for travel agents and hotel sales teams - Arrange/negotiate corporate rates with hotels - Visitor management, including accommodation and transfer arrangements HR - Responsible to initiate, follow up and document/archive Leave Authorisation. Maintain and update files on employees leave entitlement - Record sick leaves and monthly time sheets - Receive/filter/document/publish all correspondence with regards to sales, training, forums, conferences - Receive, document and file Curriculum Vitae’s - Arrange, set up and facilitate interviews - Direct the general public to the appropriate staff members - Oversee office stationary stock supplies, maintain an adequate inventory Show less

Team Leader /Cabin Senior

• Jun 2006 - Jul 2012

- Conducting pre-flight briefings with the team to set up the goals and expectations for the flight with main focus on safety and security but also to motivate the team to deliver their best practice - Coaching, mentoring and guiding new team members - Giving detailed reports to management about flights, ground handling, time performance, guest feedbacks, incidents, technical issues and actions taken to solve them - Managing flight documents and coordinating with different ground handling departments - Team leading and writing regular team member’s assessments - Executing regular on board evaluation assessments to ensure that the flying personnel complies with safety and security standards and procedures and the team follows company values. - Hold post-flight briefings with the team in order to give and get constructive feedback about the flight, addressing strengths and weaknesses of the team - Marketing company’s products and services as well as establishing PR relations with guests promoting onboard duty free and introducing guests to Etihad Loyalty Program - Engaging with guests, collecting their feedback, addressing their needs and concerns and resolving any issue that might occur during the flight Certificates &Training: A332, A343, A345, A346, A345, B777, A321 and A319 with Etihad Airways ( training in different types of aircrafts Show less

Public Relation Officer

• Jan 2005 - May 2006

- Establishing PR campaigns for the institution and get in contact with donors and participants - Preparing summarised reports and briefings on daily meetings and calls held with different individuals and entities that are to be part of the campaigns in each occasion - Managing and organising meetings with location booking and taking care of travel reservations, etc. - Operating different activities related to campaign organising, participate in creating the slogan, mission and vision for different ceremony’s and fund raising events - Participating in raising the public awareness about the institution’s goals - Taking part in the recruitment process for new joiners - Trained for 3 months as a Personal Assistant for a corporate financial company in Belgrade Training course: Marketing, Sales and PR Courses/Workshops. Show less

Italian Language Instructor

• Sep 2003 - Jan 2005

Teaching grade 10,11 and high school students Italian Language Special courses for business men that has exposure to Italian market. Preparing all the administrative work related to this job as exams, different workshops, ext… Teaching grade 10,11 and high school students Italian Language Special courses for business men that has exposure to Italian market. Preparing all the administrative work related to this job as exams, different workshops, ext…