Senior Technical Project Manager

• Jul 2019 - Present

Senior Manager

• Aug 2016 - Jul 2019

System Director, Project Management Office

• Feb 2008 - Jul 2016

• Manage a team of 11 project managers including budgeting and managing finances for the department with operating expenses exceeding $1,400,000. • Accomplished an on time delivery rate for the PMO above benchmark for healthcare organizations. • Succeeded in reducing unplanned variances in schedule and effort on all projects for the PMO to above benchmark for healthcare organizations. • Reduced the overall backlog of projects for Information services by 20%. • Managed and enhanced the IS Governance processes including relevant analysis of incoming requests, prioritization and selection of projects requiring IS resources/time and dashboard reporting for approved projects and projects in the request process. • Developed a new healthcare centric project management methodology based on the PMBOK processes/methodology including processes, documentation and training of the methodology to incoming staff and those appointed to lead projects. • Managing the assessment and projects associated with integration of a new hospital with the Health Systems I.T. environment with a budget in excess of $10M. • Establishment of Capacity Planning within the IS division through progressive building of skills and project/resource information with IS leaders. • Lead several IS internal improvement projects to improve employee work/life balance, increase retention and enhance productivity. • Led the Computerized Provider Order Entry and Provider Documentation project for the main health system hospital with a budget in excess of $6M. • Managed a complete upgrade of the Avaya phone system for the 500 bed hospital and affiliate care centers. • Championed a new process for solution selection using a vendor selection methodology that promotes quantitative evaluation of all options with qualitative feedback. • Improved IS work management and resource allocation processes to align IS resources with system support and maintenance as well as required or approved project work. Show less

Project Manager

• May 2003 - Feb 2008

• Recovered nearly $3M in excess fees and saved the company additional fees through evaluating system functionality and identifying and correcting the data flow. • Assisted in a multimillion dollar project designed to increase market share; successfully identifying operational process enhancements, system updates and benefit to the company. • Effectively took over a project that was in jeopardy due to conflicts between lines of business, getting the issues resolved and implementing within the scheduled timeframe. • Led the Institutional Lending business channel in a multiphase regulatory project required to be in compliance with government regulations, including the sub projects for state specific regulations that require implementation prior to the national regulations. • Developed, organized and executed testing for a project where business was relocated from one site to another ensuring full operational functionality at start of business. • Monitored construction progress and validated business needs were met in a facilities relocation effort to move 500 employees. • Assisted with the relocation of an entire business channel, transferring employees, processes, and establishing reporting to maintain business continuity and align with company goals. • Planned, organized, and led work breakdown structure meetings as well as other offsite meetings where team members were required to meet face to face. • Established all project budgets for Project Managers who reside in my group including my own projects, tracking actual costs to budgeted costs. • Perform project audits as requested by management. • Worked on cross functional teams as a subject matter expert for the Enhanced Delivery group on projects. Show less

Research Specialist

• May 2001 - Mar 2003

• Assisted in research, presentation development and formatting, and document development and reviews for various projects. • Developed marketing materials for a client product line. • Created and maintained a database for the company library. • Assisted in research, presentation development and formatting, and document development and reviews for various projects. • Developed marketing materials for a client product line. • Created and maintained a database for the company library.