Experience

Sancti Petri Hills Golf

• Spain
• Spectator Sports
• 1 - 100 Employee

• Front Desk Receptionist

  • May 2013 - Present

  • Taking bookings and preparing and sending confirmation of reservations to clients • Liasing with international guests face to face and over the phone, requiring the daily use of linguistic skills • Development of contracts • Communicating all details of guest’s requirements to club departments concerned • Organization of tournaments • Responsible for sales and promotion of venue and collation of marketing material • Up selling and promotion of the club during the booking process in order to maximise total booking revenue • Invoicing and billing Show less



Benalup Golf & Country Club

• Front Desk Receptionist

  • Jan 2006 - May 2013

  • Taking bookings and preparing and sending confirmation of reservations to clients • Liasing with international guests face to face and over the phone, requiring the daily use of linguistic skills • Development of contracts • Communicating all details of guest’s requirements to club departments concerned • Organization of tournaments • Responsible for sales and promotion of venue and collation of marketing material • Up selling and promotion of the club during the booking process in order to maximise total booking revenue • Invoicing and billing Show less



Montenmedio Golf & Country Club

• Spain
• Wellness and Fitness Services
• 1 - 100 Employee

• Front Desk Receptionist

  • Jun 2003 - May 2005

  • Greeting guests upon arrival at the hotel and assisting with any queries, giving directions or dealing with any concerns • Liasing with international guests face to face and over the phone, requiring the daily use of linguistic skills • Making reservations for guests and checking in bookings/checking out bookings • Assisting with general hospitality for guests, booking taxis, making dinner reservations, arranging entertainment etc • Providing reports to superiors on a daily, weekly and monthly basis • Developing marketing and promotional ideas • Up selling and promotion of the hotel’s facilities as well as the golf club, demonstrating an informed product knowledge • Showing of hotel to guests Show less



FITUR

• United Arab Emirates
• Apparel & Fashion

• Event Assistant

  • Jan 2002 - Feb 2002

  • Promotion of FITUR • Liasing with high profile exhibitors and international guests and dealing with all enquiries during the fair and assisting in a professional and efficient manner • Organisation of the information desk, ensuring that there is a sufficient level of information materials available • Promotion of FITUR • Liasing with high profile exhibitors and international guests and dealing with all enquiries during the fair and assisting in a professional and efficient manner • Organisation of the information desk, ensuring that there is a sufficient level of information materials available



Le Meridien Hotels & Resorts

• Hospitality
• 700 & Above Employee

• Housekeeper

  • Nov 2000 - Jul 2001

  • Ensuring rooms are kept tidy and cleaned to a high level • Liasing with hotel guests • Ensuring that mini bars are kept stocked and that all rooms have sufficient linen, towels and toiletries at all times • Ensuring rooms are kept tidy and cleaned to a high level • Liasing with hotel guests • Ensuring that mini bars are kept stocked and that all rooms have sufficient linen, towels and toiletries at all times