Experience

MFG Chemical, LLC

• United States
• Chemical Manufacturing
• 1 - 100 Employee

• Customer Care Specialist

  • Sep 2022 - Present



Surya

• United States
• Consumer Goods
• 300 - 400 Employee

• Contract Support

  • Dec 2019 - Nov 2021

  - Provide formal quotes for Hospitality projects. - Process and track orders- Provide product information suitable for hospitality/contract setting- Handle custom rug orders for all contract customers

• Customer Service Representative

  • Feb 2019 - Dec 2019

  - Order Entry- Assist customers with inquiries regarding their account, orders, and products via telephone and email.- Keep records of all customer interactions.- Transferring customers to other departments when needed



Hibbett

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Aug 2015 - Oct 2017

  - Assist customers find the right item(s) to fit their needs - Handling returns and complaints in an orderly manner, leaving the customer happy while still following company policy. - Completing daily paperwork, balancing til and completing deposit at end of day. - Greeting customers, and informing them of current offers and rewards program - Assist customers find the right item(s) to fit their needs - Handling returns and complaints in an orderly manner, leaving the customer happy while still following company policy. - Completing daily paperwork, balancing til and completing deposit at end of day. - Greeting customers, and informing them of current offers and rewards program



Dr. Vitkin's Weight Loss Clinic

• Dalton, GA

• Front Desk Receptionist

  • Feb 2014 - Aug 2015

  Explaining program to new patients Weighing, measuring, taking blood pressure, and administering B12 injections which was all recorded within their chart. Assisted the doctor by pulling medications and printing appropriate patient labels with directions on how medication should be taken. Receive payment by cash, card, or check. Scheduling appointments Translating for non-English speaking patients Balancing out day sheet at the end of the business day Explaining program to new patients Weighing, measuring, taking blood pressure, and administering B12 injections which was all recorded within their chart. Assisted the doctor by pulling medications and printing appropriate patient labels with directions on how medication should be taken. Receive payment by cash, card, or check. Scheduling appointments Translating for non-English speaking patients Balancing out day sheet at the end of the business day