Experience

ebankIT

• Portugal
• Financial Services
• 100 - 200 Employee

• Business Analyst

  • Feb 2022 - Present



Tlantic

• Portugal
• Software Development
• 100 - 200 Employee

• Business Analyst

  • May 2017 - Feb 2023

  Analyze data to better understand business needs and to inform business decisions. Work closely with customers to understand their current environment and future strategic goals. Gather key inputs from costumers and identify possible improvements, product gaps and issues Manage customer workshops; Document and perform proof of concept scenarios, for gathering new customers; Design and perform functional test plans. Ensures test results are identified, documented, tracked, reported on and resolved in a timely manner. Costumer support: answer to the questions raised by our costumers and end users; End users training. Show less



VORTAL Connecting Business

• Portugal
• Information Technology & Services
• 100 - 200 Employee

• Functional Analyst

  • Dec 2013 - May 2017

  Analysis of the costumers and market needs; Impacts analysis to identify the main impacts of the new developments; Suggesting and discussing with the whole team all the possible ways to fulfill the customer needs; Specification of Requirements to cover the final solution; UML diagrams; Prototyping; Analysis of scripts of functional tests within the quality teams; Supporting the product operation teams: answering to the issues created by costumers and evaluating the impact of their needs. Show less



Faculdade de Engenharia da Universidade do Porto

• Portugal
• Higher Education
• 700 & Above Employee

• Member of the organizing committee (Logisitcs Department)

  • Sep 2012 - May 2013



Hospital Padre Américo, Vale do Sousa (Centro Hospitalar Tâmega e Sousa, EPE)

• Trainee

  • May 2010 - Jul 2010

  Organization, Planning and Implementation of preventive maintenance. Organization, Planning and Implementation of preventive maintenance.