Senior National Career Mentor

• Jan 2020 - Present

Responsible for the implementation of starting the initial conversation with students and new members, to explain the recent changes in the job market and help them navigate the whole process of job hunting. Responsible for delivering over 2 thousand individual and high quality services per year.Implemented changes to the process so we can deliver more effective services to members while saving time in our processes, optimizing the time we spend delivering the advices. Created new services to address the needs of our members. Implementing new communications styles and delivery of information to address member difficulties. Key person on the implementing of partnership between UnionsNSW, Visa Assist and Professionals Australia, and responsible for 46% of the referrals to the migration lawyers of this program. Identifying the need, creating and delivering weekly webinars to our members to complement the individual services. Creating the marketing materials to the webinars.By the combination of all of these actions, we were able to improve the amount of services being delivered, the quality of said services, the results members achieved, which led to improvement in member retention by 78%. Show less

National Coordinator of Student Program

• Jul 2018 - Jan 2020

Responsible for mapping partnership opportunity with lecturers, student societies and other university bodies. Contacting the responsible people and organizing the lectures, events or other requirements. Delivering high quality content to educate students about career options and job search strategy for all STEM fields.Delivering high quality content to educate students about Union, and the importance of their participation for the lift on the industry standards. Learning more about the career services, and proactively starting delivering the services in the course of my role. Show less

Store Manager

• Jun 2017 - Jun 2018

Responsible for leading our team in pursuit of our growth targets and ensuring that we are able to craft a world class team culture. Worked to implement strategies to turn around our under performing store to create a positive and thriving team environment and achieving 20% revenue growth within 6 months. #1 sales representative within the store consistently achieving beyond my personal budget. Responsible for leading our team in pursuit of our growth targets and ensuring that we are able to craft a world class team culture. Worked to implement strategies to turn around our under performing store to create a positive and thriving team environment and achieving 20% revenue growth within 6 months. #1 sales representative within the store consistently achieving beyond my personal budget.

Retail Associate

• Oct 2016 - Jun 2017

Responsible for coordinating the sale of watches, jewelry, handbags and other accessories. The role envolves organising the sales floor, receiving and merchandising the new arrivals, maintaining stock levels on display, dealing with repairs and transfer of merchandise, getting in contact with suppliers to solve customers issues, constantly comunicating with other team members to follow up ongoing issues, and other ongoing service requirements. In my time as a Myer`s team member, I started a project to provide support in the work environment to sexual violence survivors, raise awareness to the subject and provide education on the matter. Additionally, I started a new merchandising approach to generate add-on sales to watches, combining jewelry with watches on display to increase the average transaction value which has placed our department within one of the best performing within the store. Show less

Registered Nurse

• Sep 2014 - Sep 2015

Working as a critical care nurse to support patients in need of specialist treatment. In this role I was responsible for providing high level of care to these patients including administering medications, performing general procedures and working in collaboration with doctors and other specialist hospital staff. Working as a critical care nurse to support patients in need of specialist treatment. In this role I was responsible for providing high level of care to these patients including administering medications, performing general procedures and working in collaboration with doctors and other specialist hospital staff.

Bolsista

• Jan 2013 - Dec 2013

monitora

• Jan 2012 - Jul 2012

Vendedora

• Jan 2010 - Jun 2010