Experience

Ryanair - Europe's Favourite Airline

• Ireland
• Airlines and Aviation
• 700 & Above Employee

• Flight Attendant

  • Aug 2023 - Present

  greeting passengers as they board and exit the plane showing passengers to their seats and providing special attention to certain passengers, such as the elderly or disabled serving meals and refreshments checking the condition and provision of emergency equipment and information for passengers demonstrating emergency equipment and safety procedures administering first aid dealing with emergencies supplying passengers with newspapers, magazines and in-flight entertainment selling duty-free commercial goods and pursuing sales targets producing written flight reports after completing a journey Show less



Distrct Cafe

• London, England, United Kingdom

• Assistant Manager

  • Jan 2023 - Jun 2023

  • Assisting the general manager in organizing, planning and implementing strategy • Coordinating day-to-day operations • Ensuring that company guidelines are followed • Setting up and organizing schedules • Devising and setting up objectives to boost company productivity • Ensuring that goals and objectives are met • Maintaining a safe and clean work environment • Interviewing and recruiting new employees • Providing training to employees • Delegating tasks to employees • Supervising, leading and motivating employees • Reporting any problems or accidents to senior management • Filling in for senior management in case of their absence • Helping with monitoring and tracking operating costs, budgets and resources • Creating reports, analyzing, interpreting and presenting data • Working with clients • Monitoring customer and client satisfaction • Managing customer complaints and resolving their issues • Assisting with procurement of inventory and supplies • Supporting the general manager as needed Show less



Joice Cafe

• London, England, United Kingdom

• Manager

  • Aug 2021 - Dec 2022

  • Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies. • Welcomes customers by determining their coffee interests and needs. • Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs. • Maintains safe and healthy work environment by following organization standards and sanitation regulations. • Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar. • Educates customers by presenting and explaining the coffee drink menu; answering questions. • Recruiting, training, and supervising café staff. • Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence. • Ensuring that all café expenses are within budget and identifying ways to decrease operational costs. • Receiving delivered café supplies and verifying that the correct items and quantities have been delivered. • Taking inventory of café supplies and ordering new stock as needed. • Resolving customer complaints regarding food quality and customer service. • Suggesting new menu items based on customers' preferences and feedback. • Identifying strategies to retain and attract customers.a Show less



Joe & Co Burgers

• United Kingdom
• Restaurants

• Chef

  • Sep 2020 - Jan 2021

  1. Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas. 2. Clean or sanitize work areas, utensils, or equipment. 3. Clean service or seating areas. 4. Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning. 5. Describe menu items to customers or suggest products that might appeal to them. 6. Order, receive, or stock supplies or retail products. 7. Provide customers with product details, such as coffee blend or preparation descriptions. 8. Receive and process customer payments. 9. Serve prepared foods, such as burgers, hot dogs, deserts, milkshakes, salads. 10. Stock customer service stations with paper products or beverage preparation items. 11. Take customer orders and convey them to other employees for preparation. 12. Wrap, label, or date food items for sale. 13. Create signs to advertise store products or events. 14. Set up or restock product displays 15. Manage order taking & POS Machine. Show less



The Hive SW6

• United Kingdom
• Restaurants

• Waitress / Barista

  • Sep 2019 - Jul 2020

  • Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages • Cleaning and sanitisings work areas, utensils and equipment • Cleaning service and seating areas • Describing menu items and suggesting product to customers • Servicing customers and taking orders • Ordering, receiving, and distributing stock supplies • Receiving and processing customer payments • Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages • Cleaning and sanitisings work areas, utensils and equipment • Cleaning service and seating areas • Describing menu items and suggesting product to customers • Servicing customers and taking orders • Ordering, receiving, and distributing stock supplies • Receiving and processing customer payments



Tapone

• Bucharest, Romania

• Waitress

  • Feb 2017 - Aug 2019

  Mixing beverages using an extensive range of ingredients including liquor, bitters, soda, water, sugar, and fruits • Taking beverage orders from customers or wait staff and serving drinks as requested, paying extreme attention to detail • Collecting money for drinks served and providing change as needed • Checking identification to verify legal age requirements for all customers • Balancing cash receipts • Keeping a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories • Cleaning the bar, tables, chairs, and work area to maintain a sanitary environment • Placing orders for liquor, beer, wine, and other supplies • Slicing, pitting, and preparing fruit garnishes for drinks • Planning bar menus • Creating unique drinks • Preparing and serving appetisers, snacks, or other food items for customers at the bar Show less