Ana Esteves

Head Of Supply Chain at Salsa
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Contact Information
us****@****om
(386) 825-5501
Location
Porto Area, Portugal, PT
Languages
  • English Professional working proficiency
  • Spanish Professional working proficiency

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Experience

    • Portugal
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Head Of Supply Chain
      • Mar 2018 - Present

    • Corporate Project Manager
      • Apr 2015 - Feb 2018

      Ensure the definition, planning and execution of the critical projects (within all departments of the organization) in order to improve and develop business processes and other operative internal processes (important Projects - OMNICHANNEL, supply chain).Manage overall schedule and ensure that the work is being assigned to the appropriate resources and on time and under the budget.Identify, manage and solve the main problems associated to the areas to be intervened. Proactively disclose the information of the project to stakeholders and ensure internal feedback on the scope, objectives, timing, KPI's and main stages associated.Identify, manage and mitigate project risks, ensuring KPI tracking and monitoring, as well as indicators of efficiency, quality and cost. Ensure the control, supervision and monitoring of different stages and action vectors of a complex process guided by a specific end goal.Ensure the periodic report to the Administration.

    • Sales & Operation Manager (European Market)
      • Jul 2011 - Mar 2015

      Responsible for Sales and Operation in Continental European. Reporting directly to the Sales Director.Execute, develop and consolidate strategies in retail & wholesale business in different business models, Own and Operated, Franchise, Concessions, SIS, Outlets, Multi brand, Agents & Distributers.Store operations management (Staff, VM, training and operational KPI´s)Focus in international AAA accounts, consolidation and growth.P&L management per market. Ensure business efficiency at all levels focus on organizational development, customer satisfaction and net income growth.Development of promotional campaigns with multifunctional teams. Negotiation and management of agents, planning and coordinating the B2B brand’s presence in commercial showrooms and major fashion tradeshows (Bread & Butter, Who’s Next, …).Accomplished project includes:-Setup of a new agents’ network; development and mapping of sales procedures.-Experience in the B2B platform to support sales force (Salsa Agents).-Creation of multibrand customer service team: planning and controlling of related targets and actions.Customer Service management. Team management and coordination. Service Level development. Internal interfaces with Distribution, Production, Quality and Product Management.

    • Management Inventory Manager
      • Mar 2009 - Jun 2011

      Responsible for defining and replenishment lead time for all consignation stores, asset management, and inventory forecasting and responsible for customer service for wholesale channel.Ensure efficient levels in the inventory to optimize the sales and the stocks in the stores and the central warehouse and customer service- Head of Product and Stocks management for all Salsa stores. - Supply Chain planning and control. - Collection planning according to the different markets’ needs and timing.Head of Client Management specialist team; B2B web plataform management; Markets follow up; commercial team follow up;

    • Controller
      • Apr 2007 - Feb 2009

    • Transport Coordinator
      • Sep 2006 - Mar 2007

    • Adviser Logistic Director
      • Sep 2005 - Aug 2006

    • Stock management
      • Oct 2004 - Aug 2005

    • Stock Controller
      • May 2003 - Oct 2004

    • Portugal
    • Automotive
    • 200 - 300 Employee
    • Responsible for Customer Service.
      • 2001 - 2003

    • Professional Stage of Financial Department
      • Jan 2001 - Jun 2001

Education

  • Nova School of Business and Economics
    STRATEGIC LEADERSHIP PROGRAM
    2019 - 2019
  • Porto Business School
    Course, Project Management
    2015 - 2015
  • Universidade Católica Portuguesa
    Pós -Graduação, Auditoria e Controlo de Gestão
    2002 - 2003
  • Universidade Lusíada Porto
    Licenciatura, Economia
    1995 - 2000
  • Externato Ribadouro
    -

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