Ana Cristina Varga
Manager at Ingo Trade International- Claim this Profile
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Bio
Credentials
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How Managers Create a Culture of Belonging
LinkedInDec, 2022- Oct, 2024
Experience
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Ingo Trade International
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Consumer Services
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1 - 100 Employee
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Manager
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Sep 2007 - Present
Main responsibilities: - Plan, direct and oversee the operations and financial health of the salon; - Manage the overall operational budgetary, financial, HR and marketing responsibilities and activities of the salon. Main responsibilities: - Plan, direct and oversee the operations and financial health of the salon; - Manage the overall operational budgetary, financial, HR and marketing responsibilities and activities of the salon.
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OMV
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Austria
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Utilities
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700 & Above Employee
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Filing Station Manager
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Jan 2007 - Jul 2007
- Planning and implementing sales strategy;- Tracking sales plan to achieve monthly, quarterly, annual objectives;- Presenting, promoting and selling products in accordance with company standards and trade policies;- Coordinating sales team;- Training and evaluation of staff;- Directing and controlling the activities of staff;- Ensuring the proper conduct of the work and the fulfillment of duties by employees;- Daily recording of stock movements (out of stocks);- Preparing documents for goods transport according to regulations;- Providing necessary goods (orders - reception);- Managing technical problems; - Completing daily cash register;- Motivating employees to increase their performance;- Exceeding targets set by the OMV Grup;- Getting a score of 100% on Mystery Shopper;- Adjusting merchandise orders to improve the movement of goods stocks;
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Filing Station Trainer
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Feb 2005 - Dec 2006
- Managing, coaching, counseling and motivating the team to increase sales and ensure efficiency;- Developing, coordinating, and enforcing systems, policies, procedures and productivity standards.- Preparation and application of two market studies:1. Underlying causes of unmotivated staff.2. Customer satisfaction regarding the concept OMV Results: increase efficiency and effectiveness of staff. Increasing sales, exceeding targets.
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Sales Consultant
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Mar 2003 - Dec 2006
- Serving customers with existing products in the store and coffee shop;- Participating in daily and monthly inventories;- Solving problems and conflict resolution with customers;- Knowledge of retail procedures: UTA, electronics recharge, fuel bills, visa, ROUTEX, DKV, vignettes.- Winning all sales contests;- Best employee awards;
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Education
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Babes-Bolyai University, Cluj-Napoca
Master's degree, Human Resource Management -
Babes-Bolyai University, Cluj-Napoca
University Degree, Management -
Nicolae Balcescu High School, Cluj-Napoca
Computer Science