Ana Clara Heeren

Anti Fraud, Legal and Compliance Manager at Estoril Sol Digital, Online Gaming Products and Services, S.A.
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Coimbra, Coimbra, Portugal, PT
Languages
  • Português Native or bilingual proficiency
  • Inglês Full professional proficiency
  • Espanhol Full professional proficiency
Skills

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • ICC INTENSIVE COURSE ON INTERNATIONAL COMMERCIAL ARBITRATION
    International Chamber of Commerce

Experience

  • Estoril Sol Digital, Online Gaming Products and Services, S.A.
    • Portugal
    • Gambling Facilities and Casinos
    • 1 - 100 Employee
    • Anti Fraud, Legal and Compliance Manager
      • Sep 2016 - Present

  • IBM
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Team Leader - Global Business Services UKI
      • Feb 2016 - Sep 2016

    • Team Leader - Infrastructure Services Spain at IBM
      • Dec 2013 - Feb 2016

      • Ensure the direction and successes of the team are well communicated;• Recruiting, interviewing and hiring qualified resources;• Identify and act upon ways to improve work processes, enhance quality, productivity,and service;• Manage the flow of day-to-day operations;• Handling complaints (from both staff and customers);• Create an environment orientated to trust, open communication, creative thinking &cohesive team effort.

    • Bid Manager - Infrastructure Services Spain at IBM
      • 2012 - Dec 2013

      • Engage in sales opportunities to deliver proposals, contracts, pricing approvals inassistance to Sellers / Business Partners;• Challenge the validity of given procedures and processes to be improved and makeproactive suggestions to management;• Supporting IBM Global Technology Services Maintenance sales organization in thedevelopment of customized and standard contracts and proposals.

  • Instituto Nacional de Medicina Legal
    • Coimbra e Região, Portugal
    • Intern
      • 2011 - 2011

      Follow up a civil, criminal and labour process. Crime scene investigation Follow up a civil, criminal and labour process. Crime scene investigation

  • Logowear- Artigos promocionais, Lda
    • Coimbra e Região, Portugal
    • Events Promoter
      • Aug 2008 - Sep 2008

      Promote the event " Rally Dakar" Promote the event " Rally Dakar"

Education

  • Universidade Nova de Lisboa
    Master’s Degree, Businnes Law
    2013 - 2015
  • Universidad Autónoma de Madrid
    Bachelor's degree, Law
    2011 - 2012
  • Universidade de Coimbra
    Bachelor's degree, Law
    2007 - 2011

Community

You need to have a working account to view this content. Click here to join now