International Marketing and Sales Manager

• Sep 2014 - Present

*Counseled potential customers about CICA LIFE insurance products and services and helped clients identify the product that best suited their needs. *Provided excellent customer service to new and current clients. *Analyzed and developed new markets in the LATAM region. *Effective closing sales by meeting with clients within an organized time, obtaining outstanding rapport, and presenting the material with clarity and enthusiasm. *Negotiated new accounts with CEOs and CFO for employee insurance coverage. *Answered customer inquiries regarding coverage levels and informed them of policy enhancements to ensure customer satisfaction. *Provided ongoing coaching to co-workers and new recs to identify referral opportunities effectively. *Headed strategizing sessions and presentations with team members. *Articulate and very effective working with multidisciplinary teams and diverse groups of clients. Show less

Director

• Sep 2016 - Present

Corporate Communications Associate

• Dec 2012 - Dec 2014

*Managed social media marketing campaigns and day-to-day activities include. *Created and developed positive business relations with public figures in News Media, Television, and Radio. *Monitored and measured the effectiveness and impact of social media campaigns. *Monitored trends in social media tools, applications, channels, design, and strategy. *Developed relevant content topics about the bank and directed this news to different departments/teams. *Created and maintained social media editorial calendars and posting schedules. Show less

Assistant director of department of communications

• Jun 2009 - Feb 2012

*Established nationwide relationships with various NGOs, labor groups, civil associations, community boards, and government agencies to promote Machado's Plan of Government. *Researched and documented data for the design and creation of strategies, plan of government, and declaration of statements for the national and international press during Machado’s Presidential Primary Campaign. *Provided daily monitoring of digital news media to record and analyze the political aspects to be implemented in the campaign strategy. *Documented and analyzed political data that carved and used that information to write statement drafts for the candidate to use in interviews with the national and international press. *Coordinated and monitored news coverage of the candidate through print, digital and audiovisual media. Show less

Assistant director and Educational Project Coordinator

• Dec 2007 - Jan 2009

*Organized Ave Maria University's "Family Literacy Program," which was tailored to promote inclusion and social development for a large Hispanic community living in the town of Immokalee, FL *Provided support in designing an educational program for the well-being of undocumented immigrants. *Tutored throughout ESL programs in the Hispanic Community of Immokalee, FL. *Organized Ave Maria University's "Family Literacy Program," which was tailored to promote inclusion and social development for a large Hispanic community living in the town of Immokalee, FL *Provided support in designing an educational program for the well-being of undocumented immigrants. *Tutored throughout ESL programs in the Hispanic Community of Immokalee, FL.