Ana Carolina Oliveira
Customer Logistics Specialist at ATEPELI - Ateliers de Portugal- Claim this Profile
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Inglês Full professional proficiency
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Francês Elementary proficiency
Topline Score
Bio
Experience
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ATEPELI - Ateliers de Portugal
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Portugal
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Retail Luxury Goods and Jewelry
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100 - 200 Employee
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Customer Logistics Specialist
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Mar 2022 - Present
• Work closely with our customers to ensure all day customer related activities (e.g order handling, customer portals, analysis forecast); • Dealing regularly with other functions such as Financial, Planning, Production & Warehouse to ensure the best service level to the customers • Provide effective follow-up and feedback to ensure costumer requirements are being met. • Work closely with our customers to ensure all day customer related activities (e.g order handling, customer portals, analysis forecast); • Dealing regularly with other functions such as Financial, Planning, Production & Warehouse to ensure the best service level to the customers • Provide effective follow-up and feedback to ensure costumer requirements are being met.
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IKEA
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Netherlands
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Retail
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700 & Above Employee
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Material Planner Raw Materials
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Apr 2021 - Mar 2022
• Determining the required materials and generating purchase orders;• Ensuring the consistent and adequate supply of materials necessary for production;• Resolve capacity issues by prioritized scheduling and suggestions;
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Source Technician Spare Parts, Tools & Indirect Materials
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Sep 2018 - Apr 2021
• Provide request for quote 'RFQ', new price lists and impact on business in general;• Analysis and definition of stock parameters;• Performance of master data functions;
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Professional Intership in WH Spare Parts & Indirect Materials and WH Finish Good
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Jan 2017 - Sep 2018
• Study and implementation of performance optimization processes from the finished product warehouse;• Support for the spare parts and materials warehouse manager indirect and finished product;• Involvement in project master data harmonization (global spare parts & indirect materials);
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Curricular Internship in WH Spare Parts & Indirect Materials
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Nov 2015 - Dec 2016
• Optimizing and redefining the spare parts and warehouse layout indirect materials;• Study of diverse stock management techniques applied to spare parts and indirect materials;• Support for the various logistical warehouse processes.
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Education
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Instituto Superior de Engenharia do Porto
Master in Electronical Engineering of Computers – Industrial System and Planning, Electrotechnical Engineering - Master in Systems and Industrial Planning -
Instituto Superior de Engenharia de Coimbra
Licentiate Degree in Industrial Engineering and Management, Industrial Engineering and Management