Ana Carbonell
Technical Account Manager at P3 Hotel Software- Claim this Profile
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Spanish Native or bilingual proficiency
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English Full professional proficiency
Topline Score
Bio
Iria Fernández Fernández
Ana is an amazing colleague and I enjoyed working with her! She is very proactive and results-oriented. She is always able to achieve and to overachieve her targets. This wouldn’t have been possible without her hard work and perseverance. She is very understanding and empathetic that is why a lot of customers ask specifically to talk to her. She is able to understand customer’s needs and to explain technical concepts in a simple way as soon as she identifies that the customers need training or support.
Jasmin H.
Ana is a fantastic person to work with. From the moment she joined Roomer I was impressed with how quickly she was able to learn and pick up new things to support the team and our customers. Thanks to her excellent communication skills she was able to quickly build a trusting relationship with the users of our system. She always works towards maximal customer satisfaction and brightens every room with positive attitude. Thank you Ana for being an amazing colleague and all your hard work and dedication!
Iria Fernández Fernández
Ana is an amazing colleague and I enjoyed working with her! She is very proactive and results-oriented. She is always able to achieve and to overachieve her targets. This wouldn’t have been possible without her hard work and perseverance. She is very understanding and empathetic that is why a lot of customers ask specifically to talk to her. She is able to understand customer’s needs and to explain technical concepts in a simple way as soon as she identifies that the customers need training or support.
Jasmin H.
Ana is a fantastic person to work with. From the moment she joined Roomer I was impressed with how quickly she was able to learn and pick up new things to support the team and our customers. Thanks to her excellent communication skills she was able to quickly build a trusting relationship with the users of our system. She always works towards maximal customer satisfaction and brightens every room with positive attitude. Thank you Ana for being an amazing colleague and all your hard work and dedication!
Iria Fernández Fernández
Ana is an amazing colleague and I enjoyed working with her! She is very proactive and results-oriented. She is always able to achieve and to overachieve her targets. This wouldn’t have been possible without her hard work and perseverance. She is very understanding and empathetic that is why a lot of customers ask specifically to talk to her. She is able to understand customer’s needs and to explain technical concepts in a simple way as soon as she identifies that the customers need training or support.
Jasmin H.
Ana is a fantastic person to work with. From the moment she joined Roomer I was impressed with how quickly she was able to learn and pick up new things to support the team and our customers. Thanks to her excellent communication skills she was able to quickly build a trusting relationship with the users of our system. She always works towards maximal customer satisfaction and brightens every room with positive attitude. Thank you Ana for being an amazing colleague and all your hard work and dedication!
Iria Fernández Fernández
Ana is an amazing colleague and I enjoyed working with her! She is very proactive and results-oriented. She is always able to achieve and to overachieve her targets. This wouldn’t have been possible without her hard work and perseverance. She is very understanding and empathetic that is why a lot of customers ask specifically to talk to her. She is able to understand customer’s needs and to explain technical concepts in a simple way as soon as she identifies that the customers need training or support.
Jasmin H.
Ana is a fantastic person to work with. From the moment she joined Roomer I was impressed with how quickly she was able to learn and pick up new things to support the team and our customers. Thanks to her excellent communication skills she was able to quickly build a trusting relationship with the users of our system. She always works towards maximal customer satisfaction and brightens every room with positive attitude. Thank you Ana for being an amazing colleague and all your hard work and dedication!
Credentials
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OPERA Professional Cloud Basic Financial Configuration Solution Engineer Specialist
OracleFeb, 2021- Oct, 2024 -
OPERA Professional Cloud Basic OSEM Standard Configuration Solution Engineer Specialist
OracleFeb, 2021- Oct, 2024 -
OPERA Professional Cloud Basic Property and Inventory Configuration Solution Engineer Specialist
OracleFeb, 2021- Oct, 2024 -
OPERA Professional Cloud Verify Property Configuration Solution Engineer Specialist
OracleFeb, 2021- Oct, 2024
Experience
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P3 Hotel Software
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Ireland
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Information Technology & Services
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1 - 100 Employee
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Technical Account Manager
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Apr 2022 - Present
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HotelFriend AG
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Germany
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Information Technology & Services
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1 - 100 Employee
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Customer Success & Support Manager
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Aug 2021 - Mar 2022
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Avantio
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Spain
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Software Development
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100 - 200 Employee
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Customer Care Specialist
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Sep 2020 - Mar 2021
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Support, Activation & Migration Specialist
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Jun 2019 - Sep 2020
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SiteMinder
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Australia
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Technology, Information and Internet
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700 & Above Employee
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Training & Implementation Analyst
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Dec 2017 - Jun 2019
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Marriott International
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United States
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Hospitality
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700 & Above Employee
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Global Reservation Sales & Customer Care
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Jun 2017 - Dec 2017
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Clayton Hotels
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Hospitality
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200 - 300 Employee
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Front Office
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Dec 2016 - Jun 2017
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Seabourn Cruise Line
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United States
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Leisure, Travel & Tourism
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700 & Above Employee
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Hostess & Waitress
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Dec 2015 - Oct 2016
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Hotel Skógafoss
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Iceland
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Restaurants
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1 - 100 Employee
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Front Desk Receptionist
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Jun 2015 - Oct 2015
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Hatters Hostels
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United Kingdom
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Hospitality
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Front Desk Receptionist
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Aug 2014 - Jun 2015
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Evuna Restaurant
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Israel
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Hospitality
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Waitress
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Mar 2014 - Aug 2014
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Wedding & Event Coordinator
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Nov 2012 - Nov 2013
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Food Service Supervisor
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May 2012 - Nov 2012
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Tres Tapas
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Germany
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Hospitality
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1 - 100 Employee
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Waitress
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Jun 2011 - May 2012
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Waitress
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May 2007 - Jun 2011
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Education
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Universitat Jaume I
Bachelor´s Degree Tourism Management -
Tampere University of Applied Sciences
Intership: Destination Analysis