Ana Calderin
Office Manager/Bookkeeper at Appointments At Five Inc- Claim this Profile
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English Full professional proficiency
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Spanish Full professional proficiency
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Italian Elementary proficiency
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French Elementary proficiency
Topline Score
Bio
Experience
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Appointments At Five Inc
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United States
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Retail
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1 - 100 Employee
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Office Manager/Bookkeeper
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May 2017 - Present
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Your Own Italy
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Italy
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Hospitality
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Travel Consultant
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Jan 2017 - Present
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Speedway LLC
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United States
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Retail
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700 & Above Employee
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Field Inventory Management Specialist
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Jan 2013 - Jan 2014
Responsible for conducting quality control surveys at convenience store locations. Conduct store/district meetings to communicate guidelines and train personnel.
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Audit Supervisor (position eliminated)
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1999 - 2013
** Recruited, trained, coached and mentored staff of up to 22 employees. Employees were separated by large geographic areas. Recognized changing technologies and quickly developed solutions. ** Responsible for an annual $1.5 million budget.** Approximately 1200-1500 audits conducted yearly at 350-400 business units throughout the Midwest. ** Accountable for the results of internal audits conducted by auditors. ** Direct involvement with all aspects of acquisitions and sales.** Position included comprehensive supervisory duties such as recruiting, interviewing, mentoring, disciplinary actions, merit appraisals, etc.** Investigate and resolve audit discrepancies.** Assisted district, regional and corporate management by providing pertinent communication regarding audit related IT developments.** Successfully developed and implemented program to acquire 40 business units in Grand Rapids, MI.** Special assignments included development of program designed to identify and resolve department personnel concerns.
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Human Resources Representative
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1996 - 1999
** Responsible for recruiting, interviewing and selecting candidates for recommendation to upper management. In charge of developing and designing recruitment advertisement. Conducted and developed employee training classes and presentations. ** Responsible for support to 113 business units as well as liaison with corporate human resources in all HR aspects including workers’ compensation, salary negotiations, training, counseling and recruiting.** Develop recruiting tools for use at single unit locations.** Recruit, interview and make candidate selection and recommendations for management positions.** Investigate, mediate and resolve employee disputes, sexual harassment allegations, EEOC claims and workers’ compensation.
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Store Automation Trainer & Installer (IT)
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1994 - 1996
** Responsible for installation of integrated computer system for operation in convenience/gasoline retailer.** Train personnel in operating system during initial installation (50-75 systems installed).** Troubleshoot and repair software/hardware problems as well as providing additional training.
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District Manager Trainee
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1993 - 1994
Training phase of district program. Manager for high volume sales unit. Special assignments included new store openings.
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Sales Representative
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1992 - 1993
Furniture sales on high-pressure, high-volume sales floor. Furniture sales on high-pressure, high-volume sales floor.
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ABC Fine Wine & Spirits
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United States
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Wine & Spirits
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400 - 500 Employee
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Administrative Assistant to Vice President/Director of Marketing & Promotions
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1990 - 1991
** Promotional, marketing and advertising director for 35 pub locations statewide.** Negotiations and purchasing of retail items for 193 liquor outlets.** Provided new product evaluation and recommendations to Board of Directors.** Designed promotional events for pub locations including radio/print media, vendor involvement and negotiations. ** Promotional, marketing and advertising director for 35 pub locations statewide.** Negotiations and purchasing of retail items for 193 liquor outlets.** Provided new product evaluation and recommendations to Board of Directors.** Designed promotional events for pub locations including radio/print media, vendor involvement and negotiations.
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Education
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University of New Orleans
Master of Business Administration (MBA), Marketing/Marketing Management, General -
Florida International University
Bachelor of Arts (BA), Sociology and Anthropology -
Miami Dade College
Associate of Arts (AA), Psychology -
Carrollton School - Sacred Heart Academy
High School