Ana AndradeHEAd of Operations
Head of Operations at Adding Talent África- Claim this Profile
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Portuguese Native or bilingual proficiency
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English Professional working proficiency
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Bio
Experience
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Adding Talent África
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Angola
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Human Resources Services
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1 - 100 Employee
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Head of Operations
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Apr 2020 - Present
· Supervision of 2 employees and customer support processes, allocating materials and resources in order to ensure customer satisfaction;· Decision making regarding operational activities and strategic goals;· Planning and monitoring business development, ensuring that pre-established goals are met;· Definition and implementation of strategies aiming at continuous improvement;· Financial analysis and budget adjustment, in order to increase profit margin;· Performance evaluation, through the analysis and interpretation of data and metrics;· Management of relationships and agreements with partners and suppliers. Show less
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Manager of the Social Responsibility Area "AwARoots"
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Oct 2018 - Apr 2020
· Coordination of a 15-person team and establishment of partnerships;· Active project dissemination, activity planning and execution.
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Academia Liralink
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Angola
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Technical and Vocational Training
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1 - 100 Employee
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Training Manager
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Aug 2019 - Apr 2020
· Recruitment, selection, training and development of trainers; Survey, preparation and execution of internal and external training needs; · Management and post-training follow-up, being responsible for analyzing the results of all developed activities, as well as financial control; · Contact and negotiation with trainers and speakers and sale of training packages. · Recruitment, selection, training and development of trainers; Survey, preparation and execution of internal and external training needs; · Management and post-training follow-up, being responsible for analyzing the results of all developed activities, as well as financial control; · Contact and negotiation with trainers and speakers and sale of training packages.
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Universidade Privada de Angola
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Angola
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Higher Education
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1 - 100 Employee
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Effective Teacher - Department of International Relations
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Mar 2018 - Aug 2019
· Teacher of International Relations History, African History and the PALOPs and African Philosophy, collaborating in the elaboration of curricular programmes; · Definition and optimization of internal processes and procedures; · Ensure support to the scientific and pedagogical area. · Teacher of International Relations History, African History and the PALOPs and African Philosophy, collaborating in the elaboration of curricular programmes; · Definition and optimization of internal processes and procedures; · Ensure support to the scientific and pedagogical area.
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Library and Related Services Director
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Feb 2014 - Aug 2017
· Responsible for the development and implementation of a plan for continuous service improvement in the area;· Coordination of human resources, performance evaluation, training and career management, ensuring the motivation of employees and the achievement of goals;· Selection of technical and administrative staff and responsible for the preparation of reports on the library's activities;· Development of activities, aiming at promoting the library.
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Teacher
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Mar 2013 - Aug 2017
· Teacher of History, Anthropology, Cultural Anthropology, Identity and Culture, collaborating in the elaboration of curricular programs;· Elaboration of support documents for students.
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Senior Technician - Procurement and Logistics Department
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Feb 2013 - Dec 2013
· Project implementation and participation in technical meetings; · Research of projects similar to those in progress, identifying possible difficulties, contributing to the forecast and active search for solutions. · Project implementation and participation in technical meetings; · Research of projects similar to those in progress, identifying possible difficulties, contributing to the forecast and active search for solutions.
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Banco Caixa Geral Angola
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Angola
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Banking
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1 - 100 Employee
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Commercial Service
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Nov 2012 - Jan 2013
· Perform customer service and support tasks. · Perform customer service and support tasks.
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Education
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Faculdade de Letras da Universidade de Lisboa
Degree, African Studies - History and Development