Experience

SOGEHO

• France
• Hospitality
• 1 - 100 Employee

• Responsable réceptif groupe

  • Feb 2022 - Present

• Coordinatrice groupe

  • Oct 2021 - Feb 2022

• Assistante administrative commerciale

  • Jun 2021 - Oct 2021



EDITION

• United States
• Hospitality
• 400 - 500 Employee

• Bars & Nightlife supervisor

  • Nov 2019 - Dec 2020

  Supervising a team of 30 Supervision of The Lobby Bar and Punch Room service, ensuring it meets 5 stars standards Building up strong guest relations to increase guest loyalty Recruitment Involved in the creation of the new menu Steering up the team to achieve hotel's objectives Report to the hierarchy Supervising a team of 30 Supervision of The Lobby Bar and Punch Room service, ensuring it meets 5 stars standards Building up strong guest relations to increase guest loyalty Recruitment Involved in the creation of the new menu Steering up the team to achieve hotel's objectives Report to the hierarchy



Mandarin Oriental Hotel Group

• Hong Kong
• Hospitality
• 700 & Above Employee

• Chef de Rang

  • Jun 2019 - Nov 2019



EDITION

• United States
• Hospitality
• 400 - 500 Employee

• F&B Graduate

  • Dec 2017 - Jun 2019

  Responsible for various projects in the process of the pre-opening: market studies, concluding partnerships with our future suppliers, developing the minibar, drafting the Operating Procedures (LSOP's), in charge of creating the Training Manuals handed in to the 236 employees before the opening Setting up Room Service departement before the opening Manager of Room Service (6 months) and Punch Room (6 months) as part of my graduate programme Responsible for various projects in the process of the pre-opening: market studies, concluding partnerships with our future suppliers, developing the minibar, drafting the Operating Procedures (LSOP's), in charge of creating the Training Manuals handed in to the 236 employees before the opening Setting up Room Service departement before the opening Manager of Room Service (6 months) and Punch Room (6 months) as part of my graduate programme



Placement International

• Switzerland
• Hospitality
• 1 - 100 Employee

• Internship as Assistant Director & Luxury Hospitality Recruitment Admin Manager

  • Jan 2016 - Jun 2016

  In charge of the accounting department of the company. Directors' assistant. In charge of ensuring a great atmosphere in the company, make sure everyone was fine so we keep the motivation high. In charge of the accounting department of the company. Directors' assistant. In charge of ensuring a great atmosphere in the company, make sure everyone was fine so we keep the motivation high.



W Barcelona

• Spain
• Hospitality
• 100 - 200 Employee

• Internship in the F&B department

  • Jul 2014 - Dec 2014

  • Worked in all the F&B venues of the hotel (Club, bars, restaurants, room service) • Head waiter in one of the restaurant (Salt Restaurant) • Supervised the waiters and ensured that tables were set up and clean • Reference person for the French clientele, provided personalized service • Ensured team members provided an efficient and smooth service between the kitchen and the restaurant • Worked in all the F&B venues of the hotel (Club, bars, restaurants, room service) • Head waiter in one of the restaurant (Salt Restaurant) • Supervised the waiters and ensured that tables were set up and clean • Reference person for the French clientele, provided personalized service • Ensured team members provided an efficient and smooth service between the kitchen and the restaurant



A Bout de Soufre

• Région de Strasbourg, France

• Waitress

  • May 2014 - Jun 2014

  • First work experience • In charge of the mise en place and closing of the restaurant • Handled the reservations • Responsible for taking the orders and making sure the service ran smoothly • First work experience • In charge of the mise en place and closing of the restaurant • Handled the reservations • Responsible for taking the orders and making sure the service ran smoothly



Sheryl Design

• Strasbourg

• Interpreter

  • Apr 2013 - Apr 2013

  Made consecutive translation from Spanish to French for a dolls conference. Made consecutive translation from Spanish to French for a dolls conference.