Experience

Capilano University

• Canada
• Higher Education
• 300 - 400 Employee

• Administrative Assistant

  • Nov 2022 - Present

  Responsible for assisting a divisional supervisor in the day-to-day operations of seven programs at the School of Performing Arts. Facilitates communication and arrangements between the university, potential students, current students, and 75 faculty members to provide exceptional customer service. Facilitates the recruitment of students through the creation of promotional and informative initiatives, as well as the coordination of localized special events and information sessions. Duties include creating, maintaining, and tracking 500 student files for admission and registration. Additionally, I am responsible for organizing, updating, and maintaining computerized departmental records, which include databases and spreadsheets. Efficiently handle all office management tasks, including supplies procurement and arranging for equipment maintenance. Show less



The TJX Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Sales Coordinator

  • Oct 2020 - Sep 2022

  Supervised a team of 15-20 associates, overseeing all store operations daily. I handled cashier duties during opening and closing hours and ensured a seamless and efficient workflow for the team, leaving no room for error. Engage in effective communication with clients and suppliers by promptly responding to inquiries, addressing any issues that may arise, and skillfully resolving conflicts. Accurately processed sales transactions, cancellations, exchanges, and refunds totalling over $40,000 in daily sales. Additionally, I prepared detailed financial reports to ensure accurate record-keeping. Provided detailed reports on the frontline services, highlighting areas that need attention to ensure excellent service outcomes. This includes identifying potential challenges and opportunities for improvement. Trained and guided five new associates in maintaining high merchandise presentation standards and effectively implementing cash control procedures. Show less



Self-employed

• Brazil

• Speech Language Pathologist

  • Jan 2010 - Jun 2018

  Worked with eight families daily to help patients cope with speech disorders, administering speech and language evaluations, tests and examinations, and developing and implementing treatment plans. Worked with eight families daily to help patients cope with speech disorders, administering speech and language evaluations, tests and examinations, and developing and implementing treatment plans.