Experience

Amy Santee - Career Strategy & Coaching

• United States
• Design Services
• 1 - 100 Employee

• Career Strategist & Coach

  • Mar 2020 - Present

  Portland, Oregon, United States I wear many hats in my work with user experience professionals: coach, advisor, accountability partner, collaborator, co-conspirator, advocate, sounding board, champion, and friend. My clients have worked (and landed jobs) at places like Sony, Google, the Government of Canada, Github, LinkedIn, Rosenfeld Media, Indeed, Meta, Amazon, Thomson Reuters, eBay, Mayo Clinic, Capital One, and other corporate, non-profit, and academic institutions.



Amy Santee - Design Research & Strategy

• United States
• Design

• Design Research & Strategy Consultant

  • Oct 2018 - Dec 2020

  Portland, Oregon Area Clients: Atom Tickets, Vetsource, CrowdStreet, Dexcom, Fujitsu, General Motors, and the City of Portland.



Civic Software Foundation

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Lead Design Researcher

  • Feb 2019 - Aug 2019

  Portland, OR, United States CIVIC Software Foundation works to bring data science, open source technology, and civic willpower together to create a force for public good. Our team of developers, designers, and product owners partnered with the City of Portland Open and Accountable Elections program to build new, open-source software to track campaign finances for the 2020 election. I was the lead researcher for the development of the city and candidate donation tracking, matching and compliance software. OAE… Show more CIVIC Software Foundation works to bring data science, open source technology, and civic willpower together to create a force for public good. Our team of developers, designers, and product owners partnered with the City of Portland Open and Accountable Elections program to build new, open-source software to track campaign finances for the 2020 election. I was the lead researcher for the development of the city and candidate donation tracking, matching and compliance software. OAE provides 6:1 donation matching for candidate participants, with the goal of getting big money out of politics, and enabling candidates to be competitive regardless of capital. Donation matching is already a proven model for a better democracy, but our team built the first open-source software that can be replicated anywhere in the country and at any level of government. We also implemented data visualization of fundraising activities for public transparency. Typically this type of data is difficult to access and is not available until after elections. My role was to conduct generative and evaluative research with City elections officials and campaign staff users throughout the product development process, in addition to some project management, quality assurance, and stakeholder liaising activities. Show less



eBay

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Senior Design Researcher

  • Apr 2016 - Sep 2018

  Portland, Oregon Area User experience research and product design strategy for eBay’s iOS and Android apps.

• Design Research Consultant

  • Jul 2015 - Apr 2016

  Portland, Oregon Area Clients: Lowe's, Intel, International Trademark Association.



Cambia Health Solutions

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• User Experience Researcher

  • Sep 2014 - Jul 2015

  Portland, Oregon Area Established a research practice for the design of a new healthcare provider and patient commerce platform.



Amplified by Design

• United States
• Design Services
• 1 - 100 Employee

• User Experience Researcher

  • Aug 2013 - Sep 2014

  Portland, Oregon Area UX research for consumer tech and automotive companies including Jaguar Land Rover, Intel, Autodesk, and Dell.

• Freelance Researcher

  • Nov 2012 - Jul 2013

  Portland, OR



State Farm Insurance

• 700 & Above Employee

• Customer Experience Researcher

  • Aug 2011 - Oct 2012

  Bloomington/Normal, Illinois Area Qualitative market and UX research for cross-platform insurance and financial products and services.



The Urban Child Institute

• Public Policy Offices
• 1 - 100 Employee

• Research Intern

  • Jun 2010 - Jan 2011

  Greater Memphis Area Evaluated the impact of community outreach programs to understand and address health disparities and improve early childhood development outcomes.



Eckerd College

• Higher Education
• 400 - 500 Employee

• Writing Consultant, Eckerd College Writing Center

  • Feb 2005 - May 2008

  St Petersburg, Florida, United States Assisted students and staff with their professional writing skills in a range of genres and styles. Presented writing workshops to undergraduate classes, helped students prepare their senior writing portfolios, provided feedback on course writing assignments and faculty journal articles, and maintained the Writing Center website.

• Circulation and Technical Assistant

  • Jun 2006 - Aug 2007

  St Petersburg, Florida, United States Assisted student and faculty patrons with various library services for research studies and papers. Helped librarians with various information technology projects and general duties. Hid in the stacks making goat noises like a freakin' weirdo for staff entertainment purposes.

• Staff Writer and Copy Editor, Eckerd Triton

  • Sep 2004 - Jan 2006

  St Petersburg, Florida, United States Contributed several special interest and opinion pieces, copy edited articles.