Amy Buck
Volunteer Mentor at StartupWind.Inc- Claim this Profile
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Topline Score
Bio
Christopher Liesen
Amy was an outstanding team member and a fantastic technical writer with consistent on-time deliveries! I managed Amy for two years as the lead technical writer for the Intel Expressway product line. Amy’s technical media skills, prose, polish, and finish create an extremely slick and professional look to her work. Amy was extremely well known for her amazingly fast turn- around of input given verbally or as rough notes to finished product and her ability to always meet deadlines. During her time she implemented the conversion of the Expressway’s legacy desktop published documentation to Madcap Flare. One of Intel’s product manager described the rework done by Amy as a
LinkedIn User
Amy undertook a difficult task of converting a Framemaker project into MadCap Flare for which I worked with her. She is extremely meticulous, hardworking and dedicated. She created excellent Feature Documentation, User guides, Patch release-notes release after release for a highly technical software product. She is very persistent and wouldn't give up something until she figures it out. Her ability to produce valuable content under tight schedule makes her an asset to any project.
Christopher Liesen
Amy was an outstanding team member and a fantastic technical writer with consistent on-time deliveries! I managed Amy for two years as the lead technical writer for the Intel Expressway product line. Amy’s technical media skills, prose, polish, and finish create an extremely slick and professional look to her work. Amy was extremely well known for her amazingly fast turn- around of input given verbally or as rough notes to finished product and her ability to always meet deadlines. During her time she implemented the conversion of the Expressway’s legacy desktop published documentation to Madcap Flare. One of Intel’s product manager described the rework done by Amy as a
LinkedIn User
Amy undertook a difficult task of converting a Framemaker project into MadCap Flare for which I worked with her. She is extremely meticulous, hardworking and dedicated. She created excellent Feature Documentation, User guides, Patch release-notes release after release for a highly technical software product. She is very persistent and wouldn't give up something until she figures it out. Her ability to produce valuable content under tight schedule makes her an asset to any project.
Christopher Liesen
Amy was an outstanding team member and a fantastic technical writer with consistent on-time deliveries! I managed Amy for two years as the lead technical writer for the Intel Expressway product line. Amy’s technical media skills, prose, polish, and finish create an extremely slick and professional look to her work. Amy was extremely well known for her amazingly fast turn- around of input given verbally or as rough notes to finished product and her ability to always meet deadlines. During her time she implemented the conversion of the Expressway’s legacy desktop published documentation to Madcap Flare. One of Intel’s product manager described the rework done by Amy as a
LinkedIn User
Amy undertook a difficult task of converting a Framemaker project into MadCap Flare for which I worked with her. She is extremely meticulous, hardworking and dedicated. She created excellent Feature Documentation, User guides, Patch release-notes release after release for a highly technical software product. She is very persistent and wouldn't give up something until she figures it out. Her ability to produce valuable content under tight schedule makes her an asset to any project.
Christopher Liesen
Amy was an outstanding team member and a fantastic technical writer with consistent on-time deliveries! I managed Amy for two years as the lead technical writer for the Intel Expressway product line. Amy’s technical media skills, prose, polish, and finish create an extremely slick and professional look to her work. Amy was extremely well known for her amazingly fast turn- around of input given verbally or as rough notes to finished product and her ability to always meet deadlines. During her time she implemented the conversion of the Expressway’s legacy desktop published documentation to Madcap Flare. One of Intel’s product manager described the rework done by Amy as a
LinkedIn User
Amy undertook a difficult task of converting a Framemaker project into MadCap Flare for which I worked with her. She is extremely meticulous, hardworking and dedicated. She created excellent Feature Documentation, User guides, Patch release-notes release after release for a highly technical software product. She is very persistent and wouldn't give up something until she figures it out. Her ability to produce valuable content under tight schedule makes her an asset to any project.
Credentials
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Designing iOS and Android Apps
LinkedInApr, 2019- Nov, 2024 -
Making User Experience Happen as a Team
LinkedInApr, 2019- Nov, 2024 -
Content Marketing Foundations
LinkedInSep, 2018- Nov, 2024 -
UX Foundations: Prototyping
LinkedInSep, 2018- Nov, 2024 -
UX Research Methods: Interviewing
LinkedInSep, 2018- Nov, 2024 -
UX Foundations: Content Strategy
LinkedInAug, 2018- Nov, 2024
Experience
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StartupWind.Inc
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Volunteer Mentor
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Oct 2021 - Present
StartupWind is a Virtual Innovation Network for Universities, State-wide & Corporate Entrepreneurship Programs. StartupWind is a Virtual Innovation Network for Universities, State-wide & Corporate Entrepreneurship Programs.
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SCORE Southern Arizona
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United States
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Professional Training & Coaching
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Volunteer coach and mentor
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Jun 2021 - Present
SCORE has the largest network of free volunteer small business mentors in the nation. No matter what stage your business is at SCORE has a mentor for you. Go to score.org for free small business help today. SCORE has the largest network of free volunteer small business mentors in the nation. No matter what stage your business is at SCORE has a mentor for you. Go to score.org for free small business help today.
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Dell Technologies
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Senior Technical Content Developer
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Sep 2015 - May 2021
• Provide content for networking and device-independent switches, smart fabric services, programmatic APIs, Python and C/C++ scripting, and open source software • Manage networking SmartFabric content • Contribute to Enterprise SONiC marketing and technical content for GitHub, Gerrit, and readthedocs • Manage Ansible, Chef, Puppet, and SaltStack DevOps content • Ongoing content harvesting, development, and management of openswitch.net • Perform web analytics and reporting for all… Show more • Provide content for networking and device-independent switches, smart fabric services, programmatic APIs, Python and C/C++ scripting, and open source software • Manage networking SmartFabric content • Contribute to Enterprise SONiC marketing and technical content for GitHub, Gerrit, and readthedocs • Manage Ansible, Chef, Puppet, and SaltStack DevOps content • Ongoing content harvesting, development, and management of openswitch.net • Perform web analytics and reporting for all Dell Technologies networking products • Integration of technical content with web content to improve SEO • Encourage a cohesive, cross-team content development approach to increase content value and reuse from marketing and sales to development, technical support, and training • Ongoing product videos for emerging technologies and software • Dell Technologies champion and number one overall SMaC certified employee • Silicon Valley Design Center Service Committee chairperson Show less • Provide content for networking and device-independent switches, smart fabric services, programmatic APIs, Python and C/C++ scripting, and open source software • Manage networking SmartFabric content • Contribute to Enterprise SONiC marketing and technical content for GitHub, Gerrit, and readthedocs • Manage Ansible, Chef, Puppet, and SaltStack DevOps content • Ongoing content harvesting, development, and management of openswitch.net • Perform web analytics and reporting for all… Show more • Provide content for networking and device-independent switches, smart fabric services, programmatic APIs, Python and C/C++ scripting, and open source software • Manage networking SmartFabric content • Contribute to Enterprise SONiC marketing and technical content for GitHub, Gerrit, and readthedocs • Manage Ansible, Chef, Puppet, and SaltStack DevOps content • Ongoing content harvesting, development, and management of openswitch.net • Perform web analytics and reporting for all Dell Technologies networking products • Integration of technical content with web content to improve SEO • Encourage a cohesive, cross-team content development approach to increase content value and reuse from marketing and sales to development, technical support, and training • Ongoing product videos for emerging technologies and software • Dell Technologies champion and number one overall SMaC certified employee • Silicon Valley Design Center Service Committee chairperson Show less
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Intuit
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United States
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Software Development
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700 & Above Employee
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Senior Experience Design UX Writer/Editor (contract)
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Jan 2015 - Aug 2015
QuickBooks online and full service payroll content. QuickBooks online and full service payroll content.
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Intel Corporation
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United States
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Semiconductor Manufacturing
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700 & Above Employee
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Lead Senior Technical Writer (contract)
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Apr 2013 - Oct 2014
Managed writing team for API management, encryption and tokenization, PII, PCI DSS, portal engine development, provisioning, service virtualization, security, invocation agents and input servers, multiple tenancy, API workflow design and development, cloud computing, SSL, LDAP, OAM, JMS, OAuth, IoT, SOAP, REST, OVA, and product quick starts. Provided project management and ongoing development for agile software releases. Managed writing team for API management, encryption and tokenization, PII, PCI DSS, portal engine development, provisioning, service virtualization, security, invocation agents and input servers, multiple tenancy, API workflow design and development, cloud computing, SSL, LDAP, OAM, JMS, OAuth, IoT, SOAP, REST, OVA, and product quick starts. Provided project management and ongoing development for agile software releases.
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Broadcom
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United States
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Semiconductor Manufacturing
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700 & Above Employee
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Senior Technical Writer (contract)
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May 2012 - Aug 2012
Application notes, data sheets, product briefs, programmer reference guides, and technical information manuals for Infrastructure Processors (Ethernet, knowledge-based, physical layer, and mobile). Application notes, data sheets, product briefs, programmer reference guides, and technical information manuals for Infrastructure Processors (Ethernet, knowledge-based, physical layer, and mobile).
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Cisco
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United States
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Software Development
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700 & Above Employee
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Senior Technical Writer (contract)
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Apr 2011 - Mar 2012
Managed content for new product line including Connected Grid Device Manager (field tool for routers and wireless devices), Connected Grid Network Management System (manages routers and wireless devices in utility company network), WPAN Interface Card (RF card installed in Series 1000 router), API Guide (back-end integration), and the Cell Relay (chip installed in Smart Meter for two-way communication). Managed content for new product line including Connected Grid Device Manager (field tool for routers and wireless devices), Connected Grid Network Management System (manages routers and wireless devices in utility company network), WPAN Interface Card (RF card installed in Series 1000 router), API Guide (back-end integration), and the Cell Relay (chip installed in Smart Meter for two-way communication).
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Silver Spring Networks
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United States
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Computer Networking Products
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100 - 200 Employee
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Senior Technical Writer (contract)
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Jul 2010 - Dec 2010
Updated operations, monitoring, site planning, corporate security, and managed and licensed service guides for smart grid software. Improved readability by 20% through testing and editing. Updated operations, monitoring, site planning, corporate security, and managed and licensed service guides for smart grid software. Improved readability by 20% through testing and editing.
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Intuit
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United States
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Software Development
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700 & Above Employee
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Technical Marketing Writer (contract)
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Jun 2009 - 2010
Created software development design documents for accounting package based on Siebel, AIA, BRM and SQL Server. Created software development design documents for accounting package based on Siebel, AIA, BRM and SQL Server.
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KANA Software
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United States
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Software Development
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100 - 200 Employee
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Senior Technical Writer
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2008 - 2009
Created administration and designer guides which enable system integrators to design and implement ideal service experiences using their current technologies. Designed a web services guide for users to add custom widgets to their CRM product. Created administration and designer guides which enable system integrators to design and implement ideal service experiences using their current technologies. Designed a web services guide for users to add custom widgets to their CRM product.
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Sun Microsystems
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Senior Technical Writer
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2005 - 2008
Documented integration testing and acceptance of enterprise billing system (AMEX), and acted as editor for 10 person integration team. Documented integration testing and acceptance of enterprise billing system (AMEX), and acted as editor for 10 person integration team.
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Owner, Information / Content Developer
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2000 - Dec 2006
Produced technical design manuals and collateral materials for integrated circuit design, and created interactive training course development for Siemens Components, Vertex Semiconductor, OKI Semiconductor, Mobilink Telecom, Cadence Design Sytems, Motorola, Ericcson and others. Produced technical design manuals and collateral materials for integrated circuit design, and created interactive training course development for Siemens Components, Vertex Semiconductor, OKI Semiconductor, Mobilink Telecom, Cadence Design Sytems, Motorola, Ericcson and others.
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Avago Technologies
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United States
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Semiconductors
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700 & Above Employee
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Technical Marketing Writer (contract)
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2005 - 2006
Designed and updated technical data sheets, product overviews and technical reference manuals for CMOS camera module product line. Created and maintained international site for joint software development. Designed and updated technical data sheets, product overviews and technical reference manuals for CMOS camera module product line. Created and maintained international site for joint software development.
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Cisco
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United States
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Software Development
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700 & Above Employee
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IT Developer/Technical Writer (contract)
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2005 - 2006
Designed and maintained two IT sites, increasing metrics by 10%. Provided content for software development, and provided project management for voice, video and data (AVVID) products. Designed and maintained two IT sites, increasing metrics by 10%. Provided content for software development, and provided project management for voice, video and data (AVVID) products.
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Education
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Stanford University Graduate School of Business
Master of Business Administration - MBA -
San Jose State University
BS, Business Management and Marketing
Community
