Baker

• Jul 2018 - Present

Sales Coordinator

• Jun 2017 - Present

Sales Manager

• Jan 2018 - Jul 2018

Director of Analytics

• Jan 2016 - Jan 2017

Duties include: Revenue Management - setting rates based on trends, and working with the Sales team to establish rates for accounts, STR report analysis. Data Compilation and Information Presentation - determining solutions for data acquisition, storage, manipulation, and visualization, and creating presentations to visualize data for new hotel development, new contracts, and capital projects. Market research - finding and interpreting information for new markets. Financial Analysis - assisting in running models for projects and new hotel development. Working on-site- Assuring the differing departments run smoothly, room inspections, inventory management, projects for morale boosting, marketing material design, responding to reviews, reorganization projects, interaction with guests when needed, third-party reservation reconciliations, Housekeeping MPR report analysis, assisting in procuring new employees, interviewing, and the hiring process. Other duties: Assisting in organization and filing of various accounting documents, writing articles for website blog, working with various social media platforms and working with marketing company to create a more efficient process for posting content, learning the ChoiceADVANTAGE system and attending various presentations and seminars to grow my knowledge of the company and the CRS.

Front Desk Agent

• Dec 2014 - Jan 2016

Duties include guest check-in, complaint resolution, administrative paperwork, ensuring guest payment confirmation, and cashier. Duties include guest check-in, complaint resolution, administrative paperwork, ensuring guest payment confirmation, and cashier.

Assistant Manager

• Jul 2014 - Nov 2014

In addition to all the duties performed by a crew member and shift leader, I managed schedules, counseled employees, counted inventory, prepared administrative paperwork, and managed the store in the General Manager's absence.

Shift Leader

• Feb 2013 - Jul 2014

Cleaning, providing excellent customer service, working with a POS system, being responsible for at least $2000 dollars at a time, reprimanding employees, making schedules, managing the store whenever the General Manager was away, working with various suppliers and managing inventory.

Drummer

• Oct 2011 - Jan 2014

Working as a drummer and entertainer for Memphis Grizzles fans before and during a game. Working as a drummer and entertainer for Memphis Grizzles fans before and during a game.

Drum line instructor

• Jul 2012 - Jul 2013

I was one of the instructors for the drumline at band camp. I only worked during band camp which was in July of each year. I was one of the instructors for the drumline at band camp. I only worked during band camp which was in July of each year.