Experience

Owen Reilly

• Ireland
• Real Estate
• 1 - 100 Employee

• Head of Lettings & Management

  • Mar 2016 - Present

  As a professional estate agency, Owen Reilly offers expertise across the full breadth of the property sector. Established in Grand Canal Dock in Dublin’s Docklands in 2008, the firm acts for clients with interests in property throughout South Dublin and in Dublin’s city centre and Docklands. The firm’s core services encompass Sales, Letting and Property Management; these are augmented with specialist services specific to the residential and commercial sectors. As a professional estate agency, Owen Reilly offers expertise across the full breadth of the property sector. Established in Grand Canal Dock in Dublin’s Docklands in 2008, the firm acts for clients with interests in property throughout South Dublin and in Dublin’s city centre and Docklands. The firm’s core services encompass Sales, Letting and Property Management; these are augmented with specialist services specific to the residential and commercial sectors.


KPMG Ireland
• Ireland
• Accounting
• 700 & Above Employee
• Property Manager

  • Sep 2015 - Mar 2016


MyLondonHome

• United Kingdom
• Real Estate
• 1 - 100 Employee

• Senior Valuation Specialist

  • Apr 2014 - Aug 2015

  MyLondonHome, founded in 2002, is a Central London Estate Agents specialising in residential sales, rentals and investments. With a staff of over 60 property professionals, MyLondonHome help clients to achieve the optimum growth and yield possible with their portfolios, whether that be a single property or multiple units. Offering an array of award winning services from Property Management to Residential Cleaning, MyLondonHome attend to all of your property needs. My role as Senior Valuation Specialist is to bring on enough new listings / business for my Lettings Team to market and agree tenancies for. Combining both Customer Service, Market Awareness and Property Management experience, this role involves a lot of client interaction and prospecting. As with most roles, each day is different but the aim is to always ensure clients receive the highest level of service: Carrying out up to date Valuations for prospective clientsWriting property descriptions and preparing advertisements for online marketingDelivering up to date market information to current clients on the marketing of their propertyAssisting the Lettings Manager in Offer NegotiationDeveloping relationships with Building Managers and Concierge'sClients are at the forefront of MyLondonHome priorities, and as a Valuation Specialist my role is to ensure that our Clients are happy with the service received through all aspects of marketing their property. Show less

• Property Manager

  • Nov 2012 - Apr 2014

  Established in 2002, MyLondonHome are multi award-winning central London estate and letting agents offering a refreshing approach to real estate in central London. As one of the top estate agencies in Central London, MyLondonHome has built its solid reputation on the principles of quality customer services, professionalism and transparency. When you let, rent or buy with MyLondonHome, you are guaranteed the best service, finest selection of property and most capable property management of any estate agency in central London. Don’t just take our word for it, check out our All Agents reviews: http://www.allagents.co.uk/mylondonhome/ My role as a Property Manager within our award winning Property Management Team, my role is to deliver outstanding service to my portfolio of Landlords and Tenants, using MLH award winning systems and procedures.Our Property Management Services include: Maintenance ResolutionTenancy move-insRenewal negotiationArrears managementCheck-in/Check-out co-ordinationIf you would like to hear more about how we can be of help to you with your Central London Property requirements, give us a call on 020 7222 2500 or for the social media fans, find us on Facebook, Twitter, Pinterest, Instagram and at www.mylondonhome.com. Show less



New City Estates

• Ireland
• Real Estate
• 1 - 100 Employee

• Letting and Management Agent

  • Oct 2010 - Aug 2012

  New City Estates are specialists in the Dublin Rental Market with both a Lettings and Property Management division. My role involed both aspects, with the following responsibilities: Letting Agent: - Property assessment for the rental market - Advertising of the property - Management of viewing schedule - Conducting viewing and dealing with any client queries on the property - Taking offers on the property and negotiating on behalf of the owner/landlord - Offer management, i.e. taking deposits, gathering & verifying references, confirming move in - Lease Agreements - Handover of property and related administration Property Management: - Handling maintenance queries from exisiting tenants - Emergency maintenance requests - Tracking maintenance orders with contractors - Dealing with complaints from tenants, 3rd parties - Lease renewals - Renewal inspections - Final inspections - Deposit refunds - All associated administration Show less


Morgan Randall Estate Agents
• United Kingdom
• Real Estate
• Lettings Negotiator

  • 2012 - 2012


An Post

• Ireland
• Utilities
• 700 & Above Employee

• Customer Service

  • Mar 2010 - Oct 2010

  An Post is a major commercial organisation that provides a wide range of services including postal, communication, retail and money transmision services. Based in the GPO HQ, the Customer Service division strives to deliver an excellent level of service to the An Post consumer. During my time here, I spent most of my time dealing with the An Post customer on general day to day queries, i.e. delayed packages, tracking a registered item, loss/damage/delay of post, provision of information. The main goal was to ensure that the customer received their required information in a professional and timely manner. A sideline purpose was also to educate the An Post customer on redress procedures if they were not happy with the service received. Queries were dealt with both over the telphone in the Call Centre and in writing in the Adminstration division. Show less



Bernard John Jewellers/Pandora

• Sales Assistant

  • Nov 2009 - Mar 2010

  Bernard John Jewellers are the leading supplier of Diamonds and Fine Jewellery in Ireland as well as the supplier of popular brands such as Pandora, Juicy Couture, Hot Diamonds and many more. Working in our Arnotts, Henry St, concession. Provision of superior customer service to a wide range of consumers. Demonstration of an indepth knowledge of our products, i.e. materials (gold, silver, diamonds) & the various brands we stock. This concession has proven itself to be highly successful generating a record breaking turnover within the company and the store. A great company to work for, Bernard John has grown from a small family operation to a growing retail chain. Show less



Office Angels

• United Kingdom
• Staffing and Recruiting
• 700 & Above Employee

• Career Consultant

  • Jul 2008 - Nov 2009

  Office Angels is a leading Recruitment Consultancy that specialises in the placement of permanent and temporary, secretarial and office support staff. During my time with OA, I worked as both permanent and temporary consultant. This allowed me to develop an in depth knowledge of how different recruitment practices work for either short term, temporary solutions or the more permanent. Working for Office Angels allowed me to develop excellent communication, sales and time management skills. Through ongoing one-2-one training, candidate management, interview skills and negotiating were also further developed. My greatest achievement would be the strong, professional relationships that I developed with both our clients and candidates which in turn allowed me to grow the business to a successful level. Show less



Carroll Architectural Doors

• Office Administrator

  • May 2008 - Jul 2008

  This was a temporary position when I finished Uni. This was a temporary position when I finished Uni.



Vero Moda

• Denmark
• Retail
• 500 - 600 Employee

• Store Supervisor

  • Nov 2005 - Oct 2007

  I started in this role as a PT Sales Assistant but this quickly progressed to PT Supervisor then FT when I was finished Uni for the Summer. I was responsible for setting sales targets, motivating staff to achieve these targets by setting daily/weekly incentives, daily/weekly/monthly reports on both revenue and stock levels, stock control and daily shop duties. This was a great role that allowed me to develop my Sales and Customer Services experience. I left to focus on my Final Studies of EPL. I started in this role as a PT Sales Assistant but this quickly progressed to PT Supervisor then FT when I was finished Uni for the Summer. I was responsible for setting sales targets, motivating staff to achieve these targets by setting daily/weekly incentives, daily/weekly/monthly reports on both revenue and stock levels, stock control and daily shop duties. This was a great role that allowed me to develop my Sales and Customer Services experience. I left to focus on my Final Studies of EPL.