Amy Zimmerman
Office Administrator III at Exponent- Claim this Profile
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Bio
Experience
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Exponent
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United States
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Business Consulting and Services
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700 & Above Employee
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Office Administrator III
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Apr 2023 - Present
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Office Administrator II
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Apr 2019 - Present
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Administrative Assistant II
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Apr 2012 - Mar 2019
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Administrative Assistant I
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Apr 2011 - Mar 2012
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Receptionist
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Sep 2009 - Mar 2011
- Answer telephone, screen and direct calls, take and relay messages.- Greet clients, direct to correct destination, answer inquiries from the general public and customers.- Ensure knowledge of staff movements in and out of organization at all times.- General administrative and clerical support, letter, document, and package preparation / scanning / routing / mailing.- Schedule appointments, maintain electronic appointment schedules, and organize meetings.- Tidy and maintain reception area, order office and coffee supplies.- Call maintenance to request and schedule repairs or inspection.- Upload documents and track and monitor project work processes with Deltek Vision Document Management.- Regularly perform conflict of interest checks in Deltek to ensure new projects interests do not clash with old.- Provide coordinated, professional, efficient in-house catering and room booking service for internal parties. Liaise with catering suppliers and relevant industry groups to order food and arrange refreshments for meetings ensuring that all requirements are met first time.- Help maintain the ISO 900I Quality Management System, when inspected passing with a 100% sufficient. Show less
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Oblon
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United States
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Law Practice
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100 - 200 Employee
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Facilities Administrative Assistant
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Apr 2005 - Apr 2009
- Coordinated company meetings to include arranging schedules and the set up of conference rooms. - Secured proper equipment, arranged for video and telephone conferencing, and arranged catering for receptions, meetings, conferences and training sessions. - Utilized the Internet to research information to make informed decisions, support initiatives and find solutions for troublesome or complex technical issues related to domestic and international cell phone use. - Assigned new and replacement security keys to employees and updated employee information through an employee data base. - Activated telephone extensions and voicemail for new employees. - Managed telephone extensions through Mitel Phone System software and via rerouted cables in the phone closet to proper routers for new and relocating employees. - Arranged employee moves by supplying crates for personal items, and supplied new keys for new locations. - Solved equipment issues with landline phones, copiers, fax machines, and dictation machines. - Handled all issues with cellular phones to include troubleshooting, replacement phones and equipment failures, served as the primary contact for all cell phone vendors - Supervised the productivity and progress of 1 employee who reported directly to me Show less
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BoatUS
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United States
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Insurance
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100 - 200 Employee
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Administrative Assistant
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Mar 2003 - Jun 2005
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Receptionist
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Aug 2002 - Mar 2003
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BoatUS
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United States
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Insurance
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100 - 200 Employee
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Web Specialist
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Sep 2000 - Jun 2002
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Insurance Customer Rep
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Feb 1999 - Sep 2000
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Education
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Liberty University
Masters of Executive Leadership, Business -
U.S. Department of Transportation Hazardous Materials Training
Shipping Hazardous Materials -
Shipley Associates
Foundations for Proposal Development -
Liberty University
Bachelors, Education -
Strayer University
Associates, Computer Information Systems