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Experience

    • United States
    • Telecommunications
    • 100 - 200 Employee
    • Project Manager
      • Nov 2014 - Present

      Successfully lead and manage internal and client project resources through an entire array of activities involved with the installation and migration of client’s POS, OSS and BSS software solution.

    • Customer Software Support Specialist; Team Lead
      • Feb 2006 - Nov 2014

      Responsible for providing leadership and guidance for the Customer Support Team. Acted as a source of technical and procedural knowledge for other team members.

    • Entertainment
    • 1 - 100 Employee
    • Assistant General Store Manager
      • Nov 1999 - Feb 2006

Education

  • Nazareth College of Rochester
    Bachelor of Science (B.S.), Psyc
    1995 - 1999

Community

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