Organizing Manager

• Aug 2021 - Present

Field Organizer

• Dec 2018 - Aug 2021

Senior Organizer

• Oct 2018 - Dec 2018

Organizer

• Mar 2016 - Oct 2018

CPS Specialist III

• Dec 2013 - Mar 2016

Utilize open, honest conversation and conflict resolution skills to act as a catalyst for change. Develop plans of service for children and parents to address issues within the family and ensure the well-being of children. Advise, counsel, and interview clients to gather social, functional, physical, and mental information for evaluation. Arranges for educational, medical, and psychiatric examinations or treatments. Coordinate with families, caregivers, and service providers to meet the needs of the children. Ensure that case information is passed only to appropriate parties and kept secure at all times. Maintain case documentation. Participate in training and activities to ensure cultural competence. Prepare court reports and testifies during trials and hearings. Show less

Monitor Tech/Unit Clerk

• Jul 2012 - Sep 2013

Identified patient arrhythmias/abnormalities or significant changes from baseline and reported changes to the nurse. Organized and planned to properly utilize time, resources, manpower, and supplies to ensure patients received quality care. Exchanged routine information utilizing effective oral and written communication skills. Ensured patient confidentiality was maintained in accordance with both policy and law. Answered both patient call lights and telephone calls in a timely, courteous manner. Show less

Assistant Manager

• Nov 2009 - May 2013

Prioritized tasks and utilized time management skills to ensure maximum productivity in a hectic work environment. Addressed customer concerns and found solutions to achieve customer satisfaction. Prepared daily cash reports and completed end of day cash balancing. Ensured security of funds according to cash handling policy and procedures. Supervised and trained employees. Prioritized tasks and utilized time management skills to ensure maximum productivity in a hectic work environment. Addressed customer concerns and found solutions to achieve customer satisfaction. Prepared daily cash reports and completed end of day cash balancing. Ensured security of funds according to cash handling policy and procedures. Supervised and trained employees.

CPS Investigator II

• Sep 2006 - Oct 2009

Conducted investigations of child abuse and neglect under Texas Family Code guidelines. Interviewed children, parents, and alleged perpetrators using multiple interviewing techniques. Contacted references to obtain an accurate social history and verify clients’ statements. Achieved positive outcomes for families by utilizing family and community resources. Prepared affidavits and investigator’s reports for court hearings. Presented investigation findings during court hearings and meetings. Trained new workers as part of the leading investigators team. Served as a liaison to local law enforcement, schools, and social service agencies Show less

Undergraduate Intern

• Jun 2005 - Aug 2006

Observed fieldwork of Child Protective Services workers and Law Enforcement. Completed intake paperwork with clients. Observed forensic interviews and assisted in recording them. Prepared documents for evidence requests. Helped with a Back to School program to provide clients with school supplies. Observed fieldwork of Child Protective Services workers and Law Enforcement. Completed intake paperwork with clients. Observed forensic interviews and assisted in recording them. Prepared documents for evidence requests. Helped with a Back to School program to provide clients with school supplies.