Amy Yarrington

Large Enterprise Solutions Engineer at Smartsheet
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Contact Information
us****@****om
(386) 825-5501
Location
Greensboro, North Carolina, United States, US

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5.0

/5.0
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James S.

Amy was a great person to work with, and is not only a multi-skilled and insightful colleague, but also an excellent strategist with very strong problem solving skills. Amy is an asset to any company.

Lee Anne Wade, PMP, SAFe Agilist

Amy is a detail oriented Clarity Systems Administrator, who has a keen ability to take user requirements and produce Clarity Solutions and Reports that meet those requirements. Additionally, her skills then allow her to train the users in manner that is easy to understand and documented well.

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Credentials

  • 2023 Core Product Certified
    Smartsheet
    Jul, 2023
    - Nov, 2024
  • Technical Sales: The Role of the Sales Engineer
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Smartsheet Certified User
    Smartsheet
    Mar, 2019
    - Nov, 2024
  • SAFe 4 Agilist
    Scaled Agile, Inc.
    Dec, 2017
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 700 & Above Employee
    • Large Enterprise Solutions Engineer
      • Mar 2022 - Present

      Trusted solution and technical advisor during the sales process; provides expertise that ensures successful Smartsheet deployment and adoption

    • Senior Customer Success Manager, Key Accounts
      • Feb 2021 - Mar 2022

      The Customer Success Manager expands adoption across the enterprise by empowering users to discover new uses and value in Smartsheet solutions. We work with teams across the organization to ensure that Enterprise accounts are receiving the maximum ROI on their Smartsheet investment. Often times this starts by determining their goals, objectives, and creating a plan of action to get them there.

    • Strategic Customer Success Manager
      • Mar 2019 - Feb 2021

      Smartsheet (NYSE:SMAR) is a leading cloud-based platform for enterprise achievement, enabling teams and organizations to plan, capture, manage, automate, and report on work at scale, resulting in more effective processes and better business outcomes. Smartsheet is committed to continuously delivering a secure and extensible platform that meets the complex needs of today’s largest enterprises. More than 75% of the companies in the Fortune 500 rely on Smartsheet to implement, manage, and automate processes across a broad array of departments and use cases. The Strategic Customer Success Manager expands adoption across the enterprise by empowering users to discover new uses and value in Smartsheet solutions. We work with teams across the organization to ensure that Enterprise accounts are receiving the maximum ROI on their Smartsheet investment. Often times this starts by determining their goals, objectives, and creating a plan of action to get them there. The Customer Success Manager is an investment that Smartsheet makes in business relationships. Working exclusively with large enterprise organizations, we stay well-versed in the challenges and complexities of working within large organizations. Show less

  • Reedy Creek Academy
    • Greensboro, North Carolina, United States
    • School Administrator and Teacher
      • Aug 2020 - Aug 2021

      -Homeschool administrator and teacher -Planned and oversaw completion of fifth and sixth grade curriculum for two students -Homeschool administrator and teacher -Planned and oversaw completion of fifth and sixth grade curriculum for two students

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • PPM Systems Administrator
      • Oct 2010 - Mar 2019

      • Managed implementation of several PPM systems - CA Clarity Project Portfolio Management (PPM), Smartsheet, and ServiceNow• Responsible for system planning and configuration to meet the unique needs of the organization, including regular system enhancements and planning for upgrades• Developed training materials in different formats and delivered in-house training for global community of 500 users• Designed and built dashboards, reports, SQL data extracts, and Excel report templates to make data accessible to the users and support regular executive presentations built and delivered by the PMO• Primary person responsible for delivering ad-hoc materials as requested by management, from financial reports to strategic presentations Show less

    • Senior Program Management Office Analyst
      • Jan 2004 - Oct 2010

      • Portfolio manager for two project portfolios with a combined budget of over $4 million• Composed monthly portfolio status and budget reports to be delivered to project teams and upper management• Met with project managers on a monthly basis to review project status and provide oversight to the portfolio management teams• Managed the creation and maintenance of project work plans, led project team meetings, and facilitated coordination of cross-team project tasks• Coordinated complex go-live plans on several projects, including three large-scale cross-functional “common systems” implementations (with SAP as the core)• Designed and maintained a comprehensive online database to support the management of six portfolios with a total project budget of over $33 million• Promoted sound project management methodology throughout the organization• Managed online content on company intranet for the Program Management Office Show less

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • PC Applications Trainer
      • 1999 - 2003

      • Single-handedly developed and delivered over 20 recurring classroom training programs on Microsoft Office applications, Lotus Notes and Windows to over 700 employees in several locations throughout the country • Provided one-on-one technical consulting and mentoring to employees in the use of PC applications and provided assistance on designing solutions to meet their needs • Single-handedly developed and delivered over 20 recurring classroom training programs on Microsoft Office applications, Lotus Notes and Windows to over 700 employees in several locations throughout the country • Provided one-on-one technical consulting and mentoring to employees in the use of PC applications and provided assistance on designing solutions to meet their needs

    • United States
    • Retail Apparel and Fashion
    • 300 - 400 Employee
    • Mail/Duplicating/Office Services Analyst
      • Jun 1995 - Aug 1999

      • Designed several databases, first in Lotus Approach then later in Microsoft Access, to manage tracking and billing of intercompany duplicating orders, vendor invoices, and mailing addresses • Handled processing of invoices and customer duplicating orders • Designed several databases, first in Lotus Approach then later in Microsoft Access, to manage tracking and billing of intercompany duplicating orders, vendor invoices, and mailing addresses • Handled processing of invoices and customer duplicating orders

Education

  • Furman University
    Bachelor of Science (B.S.), Biology, General
    1995 - 1999

Community

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