Director of Enrollment Management

• Jul 2021 - Present

Leadership Development HR Analyst

• Feb 2018 - Jul 2021

Administrative Assistant Senior Associate

• Sep 2016 - Feb 2018

Assistant Store Manager

• Jun 2015 - Aug 2016

Sales: • Driving exceptional results• Meet and exceed sales goals and standards of performance• Direct and motivate employees to attain personal sales goals daily• Hold staff accountable for meeting sales goals• Provide a fun, full-service shopping experience • Building customer relationships and developing return business• In-store trainerOperations:• Manage all aspects of store operations• Maintain a safe working environment• Follow all Loss Prevention practices and protect company assets• Perform all operational procedures accurately, in accordance with operational policies• Maintain store appearanceManagement:• Lead and manage the store team• Provide feedback and coaching to all employees• Supervise the daily operations of the store• Resolve customer issues effectively• Understand, teach and train P's culture and demonstrate it to the team

Key Holder

• Nov 2013 - Jun 2015

• “Manager on Duty” for assigned shifts including opening and closing procedures• Designated in-store trainer• Oversee store's social media• Assists in store targets; driving sales, managing KPIs, reviewing sales performance and mystery shop guidelines, implement incentives• Customer service; create an engaging environment for customers, provide exemplary service, manage complaints and process all customer orders and returns• Assist in stock and cost control; assist in implement and maintain best practice in stock room and office, manage stock inventory and orders, conduct regular stock takes and minimize loss• Security; assist in managing effective security procedures and promote loss prevention• Assist in the planning and execution of in-store events

International Sales and Distribution

• Mar 2012 - Jul 2013

• Presented and promoted products at trade shows including Cebit, the world’s largest and most international computer expo• Acquired new customers and distribution partners• Coordinated marketing materials for potential clients• Translated documents and marketing materials from German to English • Presented and promoted products at trade shows including Cebit, the world’s largest and most international computer expo• Acquired new customers and distribution partners• Coordinated marketing materials for potential clients• Translated documents and marketing materials from German to English

Private English Instructor

• Mar 2011 - Jul 2013

Church Planting

• Mar 2010 - Jul 2013

• Cultivated and nurtured relationships with current and potential donors• Created and implemented development plan and strategy• Represented organization at conferences• Engaged donors through the email marketing program, Vertical Response, to raise awareness andincrease funds• Assisted with creation of fundraising materials, including newsletters and brochures • Cultivated and nurtured relationships with current and potential donors• Created and implemented development plan and strategy• Represented organization at conferences• Engaged donors through the email marketing program, Vertical Response, to raise awareness andincrease funds• Assisted with creation of fundraising materials, including newsletters and brochures

English Instructor

• Feb 2012 - May 2012

• Taught business English classes for the largest company in Hameln• Coached employees on writing, speaking, and business presentation skills • Taught business English classes for the largest company in Hameln• Coached employees on writing, speaking, and business presentation skills

Editor in Chief of Full Circle

• Aug 2008 - May 2009

• Graduate assistant to the Dean of the College of Communications and Information• Oversaw planning, writing, editing and photography for the spring 2009 edition of the alumni magazine, Full Circle, http://www.cci.utk.edu/sites/default/files/9192_FC_Spring09.pdf• Executed first e-newsletter for the College of Communication and Information • Graduate assistant to the Dean of the College of Communications and Information• Oversaw planning, writing, editing and photography for the spring 2009 edition of the alumni magazine, Full Circle, http://www.cci.utk.edu/sites/default/files/9192_FC_Spring09.pdf• Executed first e-newsletter for the College of Communication and Information