Amy W.
Lead Membership Representative at Dallas Zoo- Claim this Profile
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Bio
Serena Schaffer
I was Amy’s immediate supervisor for over a year while she worked as our Administrative Assistant at TriStar Home Loans. In addition to her administrative duties, Amy assisted the office and staff in countless other ways. I found her to be consistently pleasant, tackling all assignments with dedication and a smile. Besides being a joy to work with, Amy was punctual, intelligent and organized. I was consistently impressed by both Amy’s attitude towards her work and her performance on the job. Her interpersonal and communication skills allowed her to develop positive working relationships with both our clients and staff. She is a team player and would make a great asset to any organization. In addition to appreciating Amy’s job skills and dedication, I came to appreciate her as a person. She is an honest, thoughtful, fun and caring person. I would highly recommend her for any position or career that she may now seek to pursue.
Monica Blanco
I had the privlage to work with Amy at The Ivy Day Spa in Valencia, CA. She made our Spray Tanning Training for herself and her team a breeze with her organization and management skills. She makes things happen! I highly recommend her for any business solution.
Serena Schaffer
I was Amy’s immediate supervisor for over a year while she worked as our Administrative Assistant at TriStar Home Loans. In addition to her administrative duties, Amy assisted the office and staff in countless other ways. I found her to be consistently pleasant, tackling all assignments with dedication and a smile. Besides being a joy to work with, Amy was punctual, intelligent and organized. I was consistently impressed by both Amy’s attitude towards her work and her performance on the job. Her interpersonal and communication skills allowed her to develop positive working relationships with both our clients and staff. She is a team player and would make a great asset to any organization. In addition to appreciating Amy’s job skills and dedication, I came to appreciate her as a person. She is an honest, thoughtful, fun and caring person. I would highly recommend her for any position or career that she may now seek to pursue.
Monica Blanco
I had the privlage to work with Amy at The Ivy Day Spa in Valencia, CA. She made our Spray Tanning Training for herself and her team a breeze with her organization and management skills. She makes things happen! I highly recommend her for any business solution.
Serena Schaffer
I was Amy’s immediate supervisor for over a year while she worked as our Administrative Assistant at TriStar Home Loans. In addition to her administrative duties, Amy assisted the office and staff in countless other ways. I found her to be consistently pleasant, tackling all assignments with dedication and a smile. Besides being a joy to work with, Amy was punctual, intelligent and organized. I was consistently impressed by both Amy’s attitude towards her work and her performance on the job. Her interpersonal and communication skills allowed her to develop positive working relationships with both our clients and staff. She is a team player and would make a great asset to any organization. In addition to appreciating Amy’s job skills and dedication, I came to appreciate her as a person. She is an honest, thoughtful, fun and caring person. I would highly recommend her for any position or career that she may now seek to pursue.
Monica Blanco
I had the privlage to work with Amy at The Ivy Day Spa in Valencia, CA. She made our Spray Tanning Training for herself and her team a breeze with her organization and management skills. She makes things happen! I highly recommend her for any business solution.
Serena Schaffer
I was Amy’s immediate supervisor for over a year while she worked as our Administrative Assistant at TriStar Home Loans. In addition to her administrative duties, Amy assisted the office and staff in countless other ways. I found her to be consistently pleasant, tackling all assignments with dedication and a smile. Besides being a joy to work with, Amy was punctual, intelligent and organized. I was consistently impressed by both Amy’s attitude towards her work and her performance on the job. Her interpersonal and communication skills allowed her to develop positive working relationships with both our clients and staff. She is a team player and would make a great asset to any organization. In addition to appreciating Amy’s job skills and dedication, I came to appreciate her as a person. She is an honest, thoughtful, fun and caring person. I would highly recommend her for any position or career that she may now seek to pursue.
Monica Blanco
I had the privlage to work with Amy at The Ivy Day Spa in Valencia, CA. She made our Spray Tanning Training for herself and her team a breeze with her organization and management skills. She makes things happen! I highly recommend her for any business solution.
Credentials
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Keratin Smoothing Treatment
Keratin ComplexJan, 2019- Nov, 2024 -
Licensed Cosmetologist
Texas Department of Licensing and RegulationJan, 2015- Nov, 2024 -
Chi Blowout Certification
Farouk SystemsFeb, 2014- Nov, 2024 -
Microdermabrasion Certification
LUMINOSITY MICRODERMABRASION & BEAUTY LIMITEDJun, 2008- Nov, 2024 -
Licensed Cosmetologist
California Department of EducationJun, 1993- Nov, 2024
Experience
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Dallas Zoo
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United States
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Non-profit Organizations
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100 - 200 Employee
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Lead Membership Representative
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Jul 2023 - Present
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Membership Sales Representative
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May 2022 - Aug 2023
• Provide information for guests• Membership Sales• Tessitura software working knowledge • Account maintenance, data entry, provide clerical support • Ability to effectively communicate with all customers & staff • Cash handling and POS knowledge• Answer calls and schedule member visits• Assist in execution of Member events
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Express Employment Professionals Waxahachie, TX
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United States
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Staffing and Recruiting
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1 - 100 Employee
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Skilled Trade Specialist
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Feb 2022 - Apr 2022
• Source and recruit talent • Fill job orders with experienced candidates • Inside Sales • Consulting • Build and maintain relationships with clients and associates • Resolve time card and billing inquiries • Source and recruit talent • Fill job orders with experienced candidates • Inside Sales • Consulting • Build and maintain relationships with clients and associates • Resolve time card and billing inquiries
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Aspen Dental
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United States
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Hospitals and Health Care
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700 & Above Employee
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Office Manager - Assistant
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Oct 2021 - Feb 2022
• Greet and check in/out patients • Collect and process payments • Scheduling • Verify insurance and process paperwork/ data entry • Consulting/ Sales • Customer Service • Shipping, Receiving and Tracking • General office duties ie. copying, faxing, scanning, answering multi line phone system • Greet and check in/out patients • Collect and process payments • Scheduling • Verify insurance and process paperwork/ data entry • Consulting/ Sales • Customer Service • Shipping, Receiving and Tracking • General office duties ie. copying, faxing, scanning, answering multi line phone system
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Ulta Beauty
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United States
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Retail
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700 & Above Employee
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Salon Manager
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Mar 2020 - Nov 2020
• Turnaround Strategy • KPI management, Cost analysis and reduction • Recruiting, Talent onboarding & team management • Education and training of salon team • Exceptional Customer Service • Opening/Closing procedures • POS training • Turnaround Strategy • KPI management, Cost analysis and reduction • Recruiting, Talent onboarding & team management • Education and training of salon team • Exceptional Customer Service • Opening/Closing procedures • POS training
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JCPenney
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United States
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Retail
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700 & Above Employee
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Salon Manager
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Nov 2013 - Mar 2020
• Manage daily salon operation • Talent recruitment • Team building, mentoring and coaching • Inventory and expense control • Exceptional customer service • Manage daily salon operation • Talent recruitment • Team building, mentoring and coaching • Inventory and expense control • Exceptional customer service
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The Ivy Day Spa
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Spa Director
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May 2011 - Sep 2013
Oversee the day to day operations of The Ivy Day Spa, ensuring 100% guest satisfaction. Create new and exciting treatments and train staff in protocols. Work directly with owners to create and maintain a spa enviornment that guests will be excited to come to. Work closely with staff to create and keep a work atmosphere that is enjoyable to come to on a day to day basis. Make connections to help build the business through networking and social media. Oversee the day to day operations of The Ivy Day Spa, ensuring 100% guest satisfaction. Create new and exciting treatments and train staff in protocols. Work directly with owners to create and maintain a spa enviornment that guests will be excited to come to. Work closely with staff to create and keep a work atmosphere that is enjoyable to come to on a day to day basis. Make connections to help build the business through networking and social media.
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TriStar Realty Group, LLC
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Real Estate
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1 - 100 Employee
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Receptionist
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Sep 2005 - Jan 2007
Respond to incoming phone calls and transfer to the appropriate destination, or take and relay messages. Provide remarkable customer service when handling all phone calls. Greet and direct customers, clients, business associates, and guests. Offer administrative support by scanning, filling, attending meetings, etc. Maintain customer confidentiality and information protection at all times. Manage time effectively to meet and exceed deadlines to ensure availability for additional projects. Show less
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Venture Communities
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United States
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Real Estate
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1 - 100 Employee
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Property Manager
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Jun 2002 - Sep 2005
Supervise and coordinate the daily operations of an apartment community including, but not limited to the general administration, leasing and occupancy, maintenance of the property and management of all property associates. Responsible for maintaining the physical assets and the performance of the property, to achieve the highest possible net operating income, without compromising the quality of the property's appearance or level of service. Monitors regulatory compliance and company policies and procedures related to property management and ensures that all associates are familiar with and understand them. Show less
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ICE STATION VALENCIA, LLC
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Event Coordinator
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Oct 2000 - May 2002
Host special events, manage a team of event hosts; oversee all setup of appropriate areas Working with the Sales staff and Operations team, help create a seamless event experience that results in guests who book with us again. Make a personal connection with event contact and ensure that all of their guests’ needs aren’t just met, but exceeded; consistently promote and ensure the completion of all event reporting and use guest feedback reports to continuously improve guest satisfaction. Show less
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Community
