Experience

Mosaic Consulting Group

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• HRIS Strategist

  • Mar 2023 - Present

• Project Manager

  • May 2022 - Apr 2023



ABOUT Healthcare

• United States
• Software Development
• 1 - 100 Employee

• Customer Success Director

  • Jun 2021 - May 2022



MEDHOST

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Director, Sales Operations

  • Jan 2020 - Jun 2021

  Franklin, TN, United States Drive market growth and enhance service levels by evaluating existing sales processes, tools, and technology. Identify opportunities for improvement and execute strategies in coordination with all levels of the organization.

• Senior Manager, New Customer Acquisition, Account Managment

  • Sep 2018 - Jan 2020

  Franklin, TN Captured new business opportunities across the full product offering and managed as well as coached business development representatives to exceed annual sales targets.

• Strategic Account Executive

  • Jan 2016 - Sep 2018

  Franklin, TN Promoted to a new position specifically developed for a multifaceted background. Managed the transitional account management program for all new business. Oversaw regulatory programming, beta program administration, release management coordination, and behavioral health subject matter

• Program Manager

  • Aug 2014 - Jan 2016

  Franklin, TN Served in various capacities simultaneously to oversee regulatory programs, act as behavioral health advisor and SME, and lead release meetings and beta planning within development.

• Senior Manager, Customer Support Operations

  • May 2011 - Aug 2014

  Franklin, TN Managed a growing team of Clinical application support analysts and team leads, oversaw the clinical support division, and provided personal customer support to 1K+ individual hospital locations.



Rogers Behavioral Health

• United States
• Mental Health Care
• 700 & Above Employee

• Clinical Informatics Coordinator

  • 2006 - 2011



LindenGrove Communities

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Activity Director / Volunteer Coordinator

  • 2005 - 2007

  New Berlin, WI



Rogers Behavioral Health

• United States
• Mental Health Care
• 700 & Above Employee

• Staff Development Specialist

  • 2003 - 2005

  Milwaukee, WI

• Music Therapist - Board Certified / Lead Experiential Therapist

  • 2000 - 2003

  Milwaukee, WI