Paid Social Media Manager

• Oct 2022 - Present

Senior Social Media Manager

• Nov 2019 - Oct 2022

• Pitching to new and ongoing clients a clear social media strategy• Looking after a number of paid social media accounts and budgets• Analyse the success of all our accounts, constantly reviewing data• Creating assets and adcopy for paid and organic campaigns• Creating and scheduling email marketing• Auditing paid social accounts thoroughly • Pitching to new and ongoing clients a clear social media strategy• Looking after a number of paid social media accounts and budgets• Analyse the success of all our accounts, constantly reviewing data• Creating assets and adcopy for paid and organic campaigns• Creating and scheduling email marketing• Auditing paid social accounts thoroughly

Marketing Executive

• Apr 2019 - Nov 2019

• Organising and managing sponsorships and charity events Chapelhouse take part in• Developing and implementing a marketing strategy• Managing all social media platforms such as Facebook, Twitter, Instagram daily• Meeting with General Managers weekly to present marketing ideas and updates• Work closely with local radio stations and television agencies creating advertisements • Frequent contact with external agencies arranging product placements • Measure social and website insights weekly using Google analytics and social media pages• Creating detailed briefs to present to General Managers

Marketing Executive

• Nov 2018 - Apr 2019

• Developing and implementing a marketing strategy• Full responsibility of creating social adverts to drive traffic to website and measuring efficiently • Designing and developing a new cutting-edge website• Work with the Sales teams to develop lead generation initiatives• Conducted competitor analysis’ highlighting key opportunities • Liaising with external agencies, briefing in artwork for campaigns • Managing all social media platforms such as Facebook, Twitter, Instagram daily

Marketing Assistant

• Nov 2017 - Nov 2018

• Design and create artwork for showroom events including web banners, direct mailers, emails and social media advertisements• Frequently updating the website with new content and information including vehicle specifications and writing PR posts• Take pictures and videoing content for social media and the website• To target our customers for specific promotions using the database system

File Clerk

• Sep 2016 - Oct 2017

• Setting up files for insurance claims involving making and receiving phone calls to enable accurate recording of data• Maintaining strong relationships with clients to achieve maximum levels of customer satisfaction• Working to strict guidelines, enabling targets set to be achieved• Using effective organisational skills working in a busy, friendly environment supporting multiple departments (courts, legal secretaries and solicitors) • Setting up files for insurance claims involving making and receiving phone calls to enable accurate recording of data• Maintaining strong relationships with clients to achieve maximum levels of customer satisfaction• Working to strict guidelines, enabling targets set to be achieved• Using effective organisational skills working in a busy, friendly environment supporting multiple departments (courts, legal secretaries and solicitors)

Pizza Chef/Front of House

• Jun 2012 - Sep 2016

• Developed time management and multitasking skills as well as tolerance and patience in stressful and time-dependent situations• Developed excellent communication skills with customers ensuring complaints are dealt with efficiently • Take food and drink orders, ensuring a prompt and accurate service• Demonstrate skills to work as a team with the ability to delegate when necessary • Developed time management and multitasking skills as well as tolerance and patience in stressful and time-dependent situations• Developed excellent communication skills with customers ensuring complaints are dealt with efficiently • Take food and drink orders, ensuring a prompt and accurate service• Demonstrate skills to work as a team with the ability to delegate when necessary